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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,862 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,862 reviews

February 16, 2019

new year new 2019 optima Very excited about my upgrade to a 2019 Optima from a 2016 Forte. Andre and Tim are very professional and knowledgeable on kia product. Please come in More

by rico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car, Rico! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Kia

February 14, 2019

2nd Time Around Cassandra and Ryan are the Greatest. They made the experience smooth and easy. This is my second Kia from the same people (not just the same dealershi More

by aboyd3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new vehicle! We're happy to hear Cassandra & Ryan were able to provide you with a positive car buying experience. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 11, 2019

Q50 of our dreams From the moment we walked in we were greeted with amazing hospitality with Jason. He made sure we had the best experience without being a usual pushy More

by AmnaVedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car, Amnavedo! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Kia

February 09, 2019

Wonderful experience Starting off by saying, I’m not a patient person.. but salesman took the time, listened & let me find the right car for me!! He did not push me st all More

by norma birts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Kia

February 09, 2019

Exceptional customer service How could you not leave words of appreciation. I thank Bob Westcott. For explaining how the car works. And Zuvonte Madison for making it smooth transi More

by CARTERJ2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton River Oaks Hyundai as your first choice for all your vehicle needs.

February 04, 2019

Cruze We looked at this car on 2/2 and fell in love with it. Came back on Monday and someone else was trying to buy it, luckily they didn't have the money. More

by Sexy K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 30, 2019

Great Experience Today have been one of the best days of my life. After a bad deal Andre and Tim came to my aid. After 4 other purchases number 5 was a total mind blow More

by wbw50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's River Oaks Kia and we hope to see you again!

January 29, 2019

Best snow day, ever! We went to Napleton Hyundai for an oil change early on a snowy day in Chicago and it was an unexpected pleasure. While we were waiting for our car to More

by trecib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Here at Napleton River Oaks Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 24, 2019

Back on the road I had no plans on getting a new car but due to my accident that acurred on the Jan 1 I was able to walk in and Andre Kimbrough was such a great help More

by Dominique12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Dominique, we are so glad Andre was so supportive during your search for a new vehicle! We hope you are enjoying your new 2019 Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

January 22, 2019

Excellent RJ and Bob Westcott give Excellent Service. Awesome at there Job. Love my vehicle. They made purchasing both vehicles a wonderful experience. Will pur More

by Sharita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Westcott
Jan 25, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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