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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,862 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,862 reviews
January 21, 2019
My Challenger was great Had a good smooth time, The staff was great & very respectful, My car dealer was awesome took his time with me & explained every detail I love my car Had a good smooth time, The staff was great & very respectful, My car dealer was awesome took his time with me & explained every detail I love my car More
by Dsmith236
January 19, 2019
Easy experience overall Malik was very nice and helpful! Nice to have worked with him. When I called about the car he responded quickly and met with us the next day! Malik was very nice and helpful! Nice to have worked with him. When I called about the car he responded quickly and met with us the next day! More
by grace123
January 19, 2019
My new accent Andre was so helpful the entire time. He was dedicated in helping me find the best car that fit my needs. He was thorough and persistent in making sur Andre was so helpful the entire time. He was dedicated in helping me find the best car that fit my needs. He was thorough and persistent in making sure i was satisfied. I’ll go to him for all my car needs and I’m going to refer my friends to him. More
by Noahp1320
January 16, 2019
Purchase Andre wAs very professional and answered all our questions. We purchased a used Kia with low miles and was in great shape. We are excited. Andre wAs very professional and answered all our questions. We purchased a used Kia with low miles and was in great shape. We are excited. More
by Spotage
January 15, 2019
My First Car I'm so happy I'm nearly in tears cause Napleton Kia MADE IT HAPPEN y'all. I had the best sells man i could ever ask for; his name Andre Kimbrough, he I'm so happy I'm nearly in tears cause Napleton Kia MADE IT HAPPEN y'all. I had the best sells man i could ever ask for; his name Andre Kimbrough, he was so nice, patient, and very helpful. I HIGHLY recommen y'all to come in and check them out.👌 More
by Jayy
January 08, 2019
Amazing service and great customer service. Latonia was my sales lady. She was super helpful in getting me in the vehicle I was interested in, a 2015 Nissan Altima. I came in one week to see if Latonia was my sales lady. She was super helpful in getting me in the vehicle I was interested in, a 2015 Nissan Altima. I came in one week to see if I would qualify for the car I was interested in and Latonia made it happen! She was very patient with me as I was waiting for a check to come before I was able to purchas and she understood. She knew what I wanted and didn’t try to sell me something I wasn’t interested in. Latonia was very professional and followed up with me by calling and sending texts. She even came in on her day off to get me in my car and I couldn’t be happier !! Thank you Latonia and Napleton River Oaks Hyundai ! will definitely be referring friends and family to come here. More
by Maxx123
January 07, 2019
My 2019 blessing Andre was a very great help!! I’m so excited ! I would definitely recommend this place to friends and family. I’m very pleased with what I’m leaving i Andre was a very great help!! I’m so excited ! I would definitely recommend this place to friends and family. I’m very pleased with what I’m leaving in today! More
by Gcokes
January 07, 2019
2019 Soul Thank you for your assistance in the purchase of my new Kia soul, I am very satisfied with the sales and service up my new vehicle, I would definite Thank you for your assistance in the purchase of my new Kia soul, I am very satisfied with the sales and service up my new vehicle, I would definitely recommend to friends and family to this dealership, thanks to Andre for his service thank you More
by Mrs Amanda Shepherd
January 05, 2019
My service person Malik was very personal and professional. My service person Malik was a very pleasant and knowledgeable salesman. He met all of my concerns and made me feel like I was the Queen of the Ball My service person Malik was a very pleasant and knowledgeable salesman. He met all of my concerns and made me feel like I was the Queen of the Ball. He has an exceptional ability to enhance your business to the fullest. Malik is an asset to Napleton River Oaks Kia. More
by fruitnie
Employees Worked With
Dennis Kia Service Department
January 05, 2019
Malik and ryan are the best We have this Diller for the past 12years and enjoy the full service from start to Finnish. Thank u very munch. Please stop and shop at this store. We have this Diller for the past 12years and enjoy the full service from start to Finnish. Thank u very munch. Please stop and shop at this store. More
by Mr. Conner
