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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,862 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,862 reviews
January 04, 2019
Quick and affordable Got me and my family in and out with a great deal. Will recommend friends and family to her. My nan needs a new car and latonia will be her salesperso Got me and my family in and out with a great deal. Will recommend friends and family to her. My nan needs a new car and latonia will be her salesperson. More
by TiaL
Employees Worked With
December 31, 2018
Go NOWHERE ELSE Malik is top tier when it comes to professionalism and customer service. Covers all aspects of the deal and makes it all happen with maximum ease! 5/5 Malik is top tier when it comes to professionalism and customer service. Covers all aspects of the deal and makes it all happen with maximum ease! 5/5 would buy my next car and refer all friends and family to Malik. More
by Karma215!
December 31, 2018
Sale of Patience Thank you Malik for taking the time to give your honest opinion about the 2 vehicle's 'bells & whistles' and making me feel comfortable in my decisio Thank you Malik for taking the time to give your honest opinion about the 2 vehicle's 'bells & whistles' and making me feel comfortable in my decision. That really helped a customer like me to really go for what they want. This purchase on my birthday truly made my day. I will definitely recommend this dealership - putting customers at ease! More
by B Watts
December 29, 2018
Again great service!!!!!! I can’t tell you guys how much I appreciate Zuvonte and Malik. This is my second car from Z and they guys at Napleton and I must say that the experien I can’t tell you guys how much I appreciate Zuvonte and Malik. This is my second car from Z and they guys at Napleton and I must say that the experience was excellent!!!!!!! Z and Malik got me another great car hat I love so much. Thanks guys!!!! I love my Malibu. More
by Rtawallace
December 29, 2018
New affinity was just looking made it a pleasant experience Will use this dealer and agent again for sure no pushing just pleasant experience very nice vehicle very happy customer great price professional and c Will use this dealer and agent again for sure no pushing just pleasant experience very nice vehicle very happy customer great price professional and courteous More
by Todd
December 29, 2018
Remarkable Bob is simply REMARKABLE! I have purchased my fair share of vehicles in my lifetime and have been stuck with vehicles that I was not satisfied with. B Bob is simply REMARKABLE! I have purchased my fair share of vehicles in my lifetime and have been stuck with vehicles that I was not satisfied with. Bob's took his time and was honest with me about my purchase. He made sure that I understood the process and even after the sale was final he still continues to make himself available to answer any lingering questions or concerns. More
by Ms. B
December 27, 2018
Excellency in salesmanship, management and service. We are giving our salesperson CASSANDRIA WILLIAMSON a top review because she patiently work with us daily for 2 month until we drove out of NAPLETON H We are giving our salesperson CASSANDRIA WILLIAMSON a top review because she patiently work with us daily for 2 month until we drove out of NAPLETON HYUNDAI DEALERSHIP with our 2018 HYUNDAI on this past Fri.(12/21/18). Her hard work and dedication to us was impertinent. Thanks THE MANAGEMENT STAFF , FINANCE AND SERVICE DEPARTMENT for working together as a dynamic TEAM. More
by Stan@8612
Employees Worked With
CASSANDRIA WILLIAMSON, Daniel Mabry
December 25, 2018
Merry Christmas I have never been to Hyundai, but I enjoyed my experience. I was determine on what I wanted and how much I wanted to pay. Solomon assisted me and show I have never been to Hyundai, but I enjoyed my experience. I was determine on what I wanted and how much I wanted to pay. Solomon assisted me and showed me a few cars. Solomon is very knowledgeable. He was very patient with me. At first the numbers were a little bit too high, but him and his manger were able to get my payment closer to what I wanted. I really appreciated that. I was able to drive off with a brand new 2019 Tucson. Solomon blessed me with a wonderful Christmas present! More
by Bris91
December 24, 2018
Experience I walked into the dealer ready to buy. The salesperson worked with me with the budget that I had and I walked out with a 2019 Santa Fe Se. I walked into the dealer ready to buy. The salesperson worked with me with the budget that I had and I walked out with a 2019 Santa Fe Se. More
by Tish0731
December 22, 2018
Amazing experience The service was amazing that they provided. Malik took care of me and my father when i bought my used car. He was super nice and worked with us very w The service was amazing that they provided. Malik took care of me and my father when i bought my used car. He was super nice and worked with us very well. More
by Guest123
