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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,863 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,863 reviews
December 08, 2018
Easy peasy From the moment I called the delearship on the phone asking about the availability on a car I was interested, I received nothing but hospitality. I sp From the moment I called the delearship on the phone asking about the availability on a car I was interested, I received nothing but hospitality. I spoke with Andre letting him know I was on my 1.5 hr commute to the dealership and he was very friendly and easy to work with. As a single female it is stressful and scary to buy a car on my own but andre made me feel less fearful. The car was parked in front when I arrived and the purchasing process was smooth. I would definitely recommend Andre and this dealership to my friends. More
by Photog23
December 08, 2018
Had a very good experience from beginning to end I would recommend this dealership because they are very knowledgeable and went above and beyond to find ways to make my payment what I could afford I would recommend this dealership because they are very knowledgeable and went above and beyond to find ways to make my payment what I could afford More
by Mwong
December 07, 2018
Short, sweet, and to the point Very shoet and consice experience! Very friendly and professional. Malik was auch a great help for me since I was a first time buyer. Kia gained a new Very shoet and consice experience! Very friendly and professional. Malik was auch a great help for me since I was a first time buyer. Kia gained a new loyal customer. Thanks! More
by Jhabri93
December 07, 2018
Great sale service! Soloman was great! Immediately greeted upon entrance, will definitely recommend! Explanation of vehicle description, promo options and service for th Soloman was great! Immediately greeted upon entrance, will definitely recommend! Explanation of vehicle description, promo options and service for the vehicle for future was also given. More
by Maria
Employees Worked With
Solomon Yemani
December 07, 2018
Sales Thanks to Bob Westcott and Ziggy for their assistance with purchase of my new 2029 Hyundai Santa Fe. Financial advisor Ray who went over all documen Thanks to Bob Westcott and Ziggy for their assistance with purchase of my new 2029 Hyundai Santa Fe. Financial advisor Ray who went over all documents wth me that had to be sign to complete deal. More
by 8008yale
December 07, 2018
Genesis Fan I went with my buddy to look at cars and we happened into this dealership and was soon greeted by young lady very sharp, professional and friendly. Sh I went with my buddy to look at cars and we happened into this dealership and was soon greeted by young lady very sharp, professional and friendly. She began with explaining the features of the car and i myself who was not in the market now considering this vehicle (very nice car). The experience was so incredible I am recommending anyone looking for a great car and awesome experience to make your way to Napleton Hyundai and absolutely ask for Mrs. Latonia Akinyemi. Young lady i will be seeing you soon have to figure out my financials will be coming back definitely will be looking for you! Fantastic salesperson great deal for my buddy i would recommend this dealership and especially this young lady!!!!! More
by Charles23
Employees Worked With
December 06, 2018
Good service Good service, friendly, dealership was very very clean. People were very very helpful they answered all our questions..found car we were searching fo Good service, friendly, dealership was very very clean. People were very very helpful they answered all our questions..found car we were searching for. I hope this answers your question. More
by Rlyzenga
December 06, 2018
Genesis Wow Went to local dealership with my buddy looking for a vehicle our last stop was at Napleton Hyundai we met a young lady that was like the best salesper Went to local dealership with my buddy looking for a vehicle our last stop was at Napleton Hyundai we met a young lady that was like the best salesperson ever. I looked to him and told him if you don't buy this vehicle I will (we both laughed) her presentation was so thorough we were both impressed. Well even before the test drive I think he and I were both impressed with everything and he said this decision a no-brainer he bought the vehicle! But the experience was so awesome I'm know thinking of trading my 2 year old vehicle (something I have never done before) traded so early. Let me say anyone looking for a vehicle please go see Mrs. Latonia Akinyemi for the best experience possible! More
by Marlon23
Employees Worked With
December 05, 2018
This is My number 7 car a by From Hyundai Me and my husband We always come to Bob Westcott I love Bob so much because he got what I want yes the customer service Ago different place Be hone Me and my husband We always come to Bob Westcott I love Bob so much because he got what I want yes the customer service Ago different place Be honest You guys are the best he alway have your back in he really Professional hes a good guy This is My 7 time by car from Bob westcott and zeggy And they alway be honest with the customers thank you bob westcott thank you ziggy More
by Ava
December 05, 2018
Excellent service with Cassandria and staff. They all worked hard to get me my dream car while working with low credit, no money down, and a large amount carried over with Cassandria and staff. They all worked hard to get me my dream car while working with low credit, no money down, and a large amount carried over towards new car. my trade in was appraised for much more than I ever anticipated. Thank you Napleton River Oaks Kia! More
by 1122KrystaL
