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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,857 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,857 reviews
May 31, 2018
Great customer service! The customer service was excellent and they went out of their way to make sure i got a quality deal. I would recommend this dealetship if you want gre The customer service was excellent and they went out of their way to make sure i got a quality deal. I would recommend this dealetship if you want great customer service. More
by Duke
Employees Worked With
Zuvonte Madison
May 29, 2018
Great Experience I had a great experience working with Latonia. She's a wonderful sales rep who actually listens to what you want. Very nice and personable but profes I had a great experience working with Latonia. She's a wonderful sales rep who actually listens to what you want. Very nice and personable but professional. More
by msmcgee07
Employees Worked With
May 24, 2018
Great fast friendly service I cant believe how easy they made my experience. I was in and out with a 2017 car within a few hours. I'd recommend them if you want quality service. I cant believe how easy they made my experience. I was in and out with a 2017 car within a few hours. I'd recommend them if you want quality service. More
by Cghant
May 23, 2018
2011 HYUNDAI SONATA SE I HAD AN AWESOME FIRST CAR PURCHASE EXPERIENCE WITH THE HELP OF NATHAN (SALES) & ZUVONTE (FINANCE). NATHAN WAS SPEEDY WITH UPDATES ON THE CAR WHEN IT I HAD AN AWESOME FIRST CAR PURCHASE EXPERIENCE WITH THE HELP OF NATHAN (SALES) & ZUVONTE (FINANCE). NATHAN WAS SPEEDY WITH UPDATES ON THE CAR WHEN IT WAS SERVICED FOR SALE. HE WAS PERSONABLE AND DISPLAYED GREAT CUSTOMER SERVICE. I LOVE MY CAR & IM SO GLAD I CHOSE NAPLETON RIVER OAKS KIA FOR MY FIRST TIME EXPERIENCE. I RECOMMEND YOU ASK FOR THEM & TELL THEM I SENT YOU! More
by driley
Employees Worked With
ZUVONTE IN FINANCE
May 12, 2018
it’s was a very good experience hey is a very good salesman Solemmonyenani is a very great salesman he is very nice in he try to help you in anyway he can I will tell anyone I know to come in see him because he Solemmonyenani is a very great salesman he is very nice in he try to help you in anyway he can I will tell anyone I know to come in see him because he will help them More
by Desireejack@1234
May 09, 2018
my 2018 kia optima I cannot say enough about Antonio my sales person! He listened and knew exactly what was going to make me happy walking out and provided my Silver Ki I cannot say enough about Antonio my sales person! He listened and knew exactly what was going to make me happy walking out and provided my Silver Kia Optima! This is my second Kia Optima, first one was a total loss from some driver with poor driving skills) so I was kinda more emotional than people probably should be, but I was soooooh happy when he pulled up my new Optima same color I loved and with better accessories! I am walking on the moon! Thank You Antonio! More
by TaraVincent
May 07, 2018
Malik is amazing!!!! Malik is the best salesmen I’ve ever dealt with. He was so patient, kind, & thorough. He helped my brother and I find the perfect veHicks. Couldn’t ha Malik is the best salesmen I’ve ever dealt with. He was so patient, kind, & thorough. He helped my brother and I find the perfect veHicks. Couldn’t have been a better experience. Good looking Malik! Check him when y’all go to Napleton More
by McDowell
Employees Worked With
Malik Leaks
May 05, 2018
Tremendously Painless Purchasing a Kia wasn’t my first choice because I’m a huge Toyota fan and have driven a Toyota for over 20 years. My Husband did some research on the Purchasing a Kia wasn’t my first choice because I’m a huge Toyota fan and have driven a Toyota for over 20 years. My Husband did some research on the Kia Sorento and convinced me to visit the Kia showroom in search of a new vehicle for our family. Upon entering the showroom we were greeted warmly by Andre and he immediately asked us our names and the purpose of our visit. Andre allowed us to speak freely and inform him of our financial status and the car we were in search of. During our visit we asked many questions and Andre was very knowledgeable, upfront and honest regarding the cars including his own testimony of being a Kia owner which happened to be the the same car we were considering. He didnt fit the description of nor was he the pushy car salesman and we appreciated that very much. Andre was understanding when we mentioned we were considering the Kia, Inhad my reservations, would discuss it and get back to him. He respected that and said to keep in touch. Not less than four days went by and In the end, we purchased the Kia Sorento from Andre and became Kia owners of the same vehicle model as him. We were very satisfied with our experience, our saleman and our new Kia! We will refer our friends and family to Andre and River Oaks Kia. #teamAndre #teamKia More
by Mrs. B
May 05, 2018
my first Sonata Thanks to Mr. George Obas for his Patience and assistance in helping with my first Hyundai Sonata. Napleton Hyundai and RJ. And Crew Rocks. I will be Thanks to Mr. George Obas for his Patience and assistance in helping with my first Hyundai Sonata. Napleton Hyundai and RJ. And Crew Rocks. I will be back. And i will recommend my friends and family. More
by Larryg
May 05, 2018
Great experience Loved their customer service ! Latonia was an amazing sales rep. She was very helpful. Thank you guys at Napleton . I left with the car I wanted . Loved their customer service ! Latonia was an amazing sales rep. She was very helpful. Thank you guys at Napleton . I left with the car I wanted . More
by Montes
Employees Worked With
