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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,853 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,853 reviews

March 31, 2023

I went to this dealership just to have a look but I had a really nice salesman name lord obaroghedo he was really helpful he know what I need and help me getting my first ever Kia Seltos More

by Sulemanvohra18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obaroghedo ,lord
Apr 03, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 28, 2023

Latonia Got Me The Car I Wanted Thanks And Was Very Helpful thanks again Latonia More

by Trellholman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius
Mar 30, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we're glad to hear you found Latonia to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2023

Latonia helped us drive off the lot with a brand new car! Her service was EXCELLENT. Latonia was also patient and she made sure we left with no unanswered questions! All of their staff was very friendly! If More

by Deriqua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Deriqua, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Latonia was so helpful! Our team is available should you require any extra help.

March 23, 2023

Latonia was excellent sold us our second vehicle. We love her dearly and highly recommend her for her excellence in customer service More

by Kenosmith8263
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Hyundai. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 13, 2023

Call me loyal this is my third vehicle I have gotten from them....I just love me some Hyundai/Kia. More

by l.claudio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
Mar 15, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2023

Mr Corey Hill was very very helpful in search for my new vehicle and knowledgeable about my new Santa Fe More

by gdgreen1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Hill
Mar 09, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2023

I had the pleasure of working with Lord on a family vehicle purchase and satisfied with his no pressure approach. We called before arriving and all vehicles were waiting for the test ride. We took 1 da More

by D M T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lord Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Feb 05, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 27, 2023

My salesman Cortez was amazing but after that everything was a bust! If possible, I would give them 0 stars. I purchased a car August 1st 2022 with an extended warranty. When I tried to use the warranty i More

by Jillian.Singleton89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ziggy Grabowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Jillian, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (708) 868-6500 and we will do our best to make this better.

January 19, 2023

Great customers service at River oak kia thank you Lord OBAS he is the best More

by bean_british
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LORD OBAS
Jan 22, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

January 12, 2023

Customer service was excellent Lationia the salesperson she was magnificent enjoyed my experience will be back for my next vehicle there More

by darchris55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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