Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,540 reviews
August 25, 2018
Hassle free We recently purchased a Jeep and everything about this dealer is hassle free , very friendly employees. Irving helped us and he explained everything t We recently purchased a Jeep and everything about this dealer is hassle free , very friendly employees. Irving helped us and he explained everything throughly he went the extra mile and worked with our work schedules. Highly recommend this dealership. More
by Redbeard0623
Employees Worked With
Irving Medina
August 25, 2018
Excellent Experience Jason Ebbole helped us out and he was extremely helpful throughout the entire process. He didn’t try to push anything on us so I would absolutely reco Jason Ebbole helped us out and he was extremely helpful throughout the entire process. He didn’t try to push anything on us so I would absolutely recommend this dealer to a friend. More
by Ajstanton23
Employees Worked With
Jason Ebbole
August 25, 2018
Very nice Everything worked out great. Came in to buy a Jeep Cherokee for my son, John the salesman gave me the best price. George was nice too Everything worked out great. Came in to buy a Jeep Cherokee for my son, John the salesman gave me the best price. George was nice too More
by Boss
Employees Worked With
George Metry, John Phelan
August 25, 2018
Jeep Compass Trailhawk Great sale person awsome job helping us get the jeep we wanted thanks so much for all the help will come back again thanks again Great sale person awsome job helping us get the jeep we wanted thanks so much for all the help will come back again thanks again More
by Teppel21
Employees Worked With
Jared Hietikko
August 25, 2018
1st time Jeep owner! If you want a great deal on a Jeep see Robert and thank you for helping us out! Great customer service!!! See you for a 2nd one! #bambaby If you want a great deal on a Jeep see Robert and thank you for helping us out! Great customer service!!! See you for a 2nd one! #bambaby More
by Victor
Employees Worked With
Norm Rich, Robert Taylor, Mark Bisciotti
August 24, 2018
Truly a great experience I walked in just looking at jeeps and I was greeted by David Urrutia who not only helped my find the perfect wrangler but was so amazing at what he do I walked in just looking at jeeps and I was greeted by David Urrutia who not only helped my find the perfect wrangler but was so amazing at what he does he helped me make my mind up to buy. Great place with great people. More
by Fastracingguy
Employees Worked With
David Urritia, Jason Ebbole
August 24, 2018
Satisfied Customer It’s my second new vehicle with AH-Napleton CDJR for a reason. Great service and attention to my needs! Be it Jared, Joe, or RJ. An excellent experien It’s my second new vehicle with AH-Napleton CDJR for a reason. Great service and attention to my needs! Be it Jared, Joe, or RJ. An excellent experience all the way around from walking in to driving out. I will and have recommended AH Napleton CDJR without hesitation! Pete More
by Pete Chicago
Employees Worked With
Jared Hietikko, R J Caudill, Joe Bradley
August 24, 2018
I was satisfied 100% Bam Baby Everything your would ever need from a dealership is right here at Napleton's Cry Dodge Jeep Ram .Robert and Chad went out of there way to make sure Everything your would ever need from a dealership is right here at Napleton's Cry Dodge Jeep Ram .Robert and Chad went out of there way to make sure I was taken care of. I will recommed them to all of my family and friend. More
by darnok6
Employees Worked With
Jody Adams, Irving Medina, Chad Ingram, Robert Taylor, Danielle Lee
August 23, 2018
A surprisingly pleasant experience! From the moment we walked in felt comfortable - no high pressure sales. We worked with Joe and he is a genuine person who truly wants you to have a From the moment we walked in felt comfortable - no high pressure sales. We worked with Joe and he is a genuine person who truly wants you to have a great car buying experience. We went in with a TrueCar price and the dealership beat the TrueCar price. No prolonged haggling - one offer from the manager and the deal was done! Joe ensured we had all possible discounts. The warranty overview was thorough and informative. It was easy signing the financing paperwork. We asked the finance manager how to pay the loan off early if we wanted to and he explained the process in detail. When our car was ready, I noticed a few smudges and another employee jumped in and quickly removed them! It was a great experience and I plan on buying my Jeep at this dealership from Joe! And yes, we said BAM BABY several times! More
by Sharon and Paul
August 23, 2018
Exceptional service Awesome service Joe, Mario and George were great. They all helped me through this process. The finance department is wonderful and so was receptionist Awesome service Joe, Mario and George were great. They all helped me through this process. The finance department is wonderful and so was receptionist. I am so happy I came here More
by Antuce191919
Employees Worked With
Mario Gentry, George Metry, R J Caudill, Joe Bradley
