Napleton's Arlington Heights Chrysler Dodge Jeep Ram

stand up guys i had an issue with a car i bought from napletons about 8 months ago. when it couldnt be repaired, the guys working there promised to help me out and i had an issue with a car i bought from napletons about 8 months ago. when it couldnt be repaired, the guys working there promised to help me out and get me into something better. they didnt disappoint. robbie adams was a big help. i appreciate the help. i love my new car! More

Great service! Nice guys! Great service! These guys treated me like family! I would recommend them to any one!! Very helpful and not pushy! Took care of me like I owned the pla Great service! These guys treated me like family! I would recommend them to any one!! Very helpful and not pushy! Took care of me like I owned the place!! More

Best sales experience ever!!! Let me start off by saying I hate buying new cars. And I've never had a good experience until now. My sales associate Luigi Albassatneh made this whol Let me start off by saying I hate buying new cars. And I've never had a good experience until now. My sales associate Luigi Albassatneh made this whole car buying thing a enjoyable experience. From start to finish it was truly a great time. Very little waiting and no xx. If you are in the market for a new car go see him and only him!!! I promise he won't let you down. Even the normally evil finance manager was a trip! He was stubborn but was very fair and we made a good deal for both party's. Glad I bought from them. More

Great customer service! We had been to so many dealerships! I was so tired of dealing with pushy salesman!! Finally when we came to Napleton we were treated like people and t We had been to so many dealerships! I was so tired of dealing with pushy salesman!! Finally when we came to Napleton we were treated like people and the customer service was superb! Everybody was really kind and helpful! I would recommend anyone who wants a car to go there! Thank you Robbie Adams and staff! More

Great group of people These guys treated me like family! I would recommend them to any one!! Very helpful and not pushy! Took care of me like I owned the place!! These guys treated me like family! I would recommend them to any one!! Very helpful and not pushy! Took care of me like I owned the place!! More

Art Lane"s 2016 Dodge Caravan SE review I visited 4 dealers in my search and rated them all on 4 criteria: dealer reputation, sales associate, price and overall impression. Napelton was the I visited 4 dealers in my search and rated them all on 4 criteria: dealer reputation, sales associate, price and overall impression. Napelton was the overwhelming winner in all 4 catagories. I took the car in this week (2/1/2016) to have the interior/exterior coatings applied and the service was top notch. The free loaner provdied was a new Jeep and was a pleasure to drive. My car was finished ahead of schedule and all went well. So far, they have met or surpassed all of my expectations. They made the entire car buying process a pleasure! More

Dodge Challenger Great customer service. Enjoy every time I visit. I will be buying another car soon and recommending others. If you are looking for a new car visit th Great customer service. Enjoy every time I visit. I will be buying another car soon and recommending others. If you are looking for a new car visit this dealership. More

durango r/t I came in to get an oil change on my jeep grand cherokee and while waiting walked the show room. i saw this beautiful durango r/t blacked out in the I came in to get an oil change on my jeep grand cherokee and while waiting walked the show room. i saw this beautiful durango r/t blacked out in the showroom. Robbie immedietely saw me gawking at and new he had me. I had purchased 2 vehicles previously from here and he treated me like family. When I came back to sign the papers with my wife I had to bring my kids. His trainee Tony made such an impression on my kids that they were actually excited to sit and wait for the papers to be signed. Overall I couldnt have been happier with the deal and I would recommend anyone looking for a new or used vehicle to definately come work with Robbie and Tony. Great job guys!!!!!! More

Great experience Simply put, I could not have had a better experience at Napleton’s in Arlington Heights. EVERY person I dealt with at the dealership was top notch. Simply put, I could not have had a better experience at Napleton’s in Arlington Heights. EVERY person I dealt with at the dealership was top notch. I will be the first person to admit that I am not the easiest person to deal with when going through the car buying process. I always start off with my guard up, mostly because of past negative experiences at other dealerships. My sales guy was Tim Viane, and I can’t stress enough how great he was to deal with. He was able to turn my apprehension into a hugely positive experience. He gave me his complete attention, and took all the time in the world to make sure I would not leave with a vehicle that was not right for me. Cristian Dumitrascu, the general sales manager then came over to introduce himself, and was just as nice to deal with as Tim. Lastly, Bill Loannitis, the finance manager made sure I understood EVERY part of my contract before I left. I did wind up coming back the following day because I misread something on my contract, but Bill stopped what he was doing and went over my question in very fine detail. Honestly people, if you want a great car buying experience with a bunch of nice, professional folks, don’t hesitate going to Napelton’s in Arlington Heights. More

Car buying made easy! We went in on a snowy Friday morning. The salesman, Edward Shiftman, met us and greeted us outside. We told him what we were looking for, he showed We went in on a snowy Friday morning. The salesman, Edward Shiftman, met us and greeted us outside. We told him what we were looking for, he showed us those options and next we were buying a new car. Our salesman was not high pressure, which I liked. We did our financing there, which was also breeze too. More