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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,544 reviews
January 08, 2014
I am looking for an used car. spoke to a very friendly person - Edward Shifman. He took my information, and I have no doubts that he will call me when your inventory will get the car/cars that I was look person - Edward Shifman. He took my information, and I have no doubts that he will call me when your inventory will get the car/cars that I was looking for. Alya Ruzhinski More
by jaz44.5
Employees Worked With
Edward Shifman
January 08, 2014
Joe our salesman was pleasant and courteous and made sure we were taken care of . i was pleased to be allowed to take my purchase to be inspected by my mechanic sure we were taken care of . i was pleased to be allowed to take my purchase to be inspected by my mechanic More
by cgolon
Employees Worked With
david sales manager
January 06, 2014
Our experience was great . Joe Degroot was a great sales person, he did everything to get this smile in my face. I love my car! THANK YOU JOE DEGROOT It was a long wait but it was worth it . i can't wait t person, he did everything to get this smile in my face. I love my car! THANK YOU JOE DEGROOT It was a long wait but it was worth it . i can't wait to go again and wash my car . More
by Orellanacastrok
Employees Worked With
joe DeGroot
January 06, 2014
I purchased a 2014 Jeep Compass from Mike Siddiqui at Napleton's in August 2013. Mike was very friendly, helpful and not pushy at all. He was patient with me and able to answer all of my questions, eve Napleton's in August 2013. Mike was very friendly, helpful and not pushy at all. He was patient with me and able to answer all of my questions, even though I changed my mind several times. He also got me an EXCELLENT deal on the new car AND my trade-in. I would recommend this dealer to any of my family and friends. I have never owned a Jeep before and I love it - have no complaints. Thanks again!! More
by khoffmancpa
January 05, 2014
Great service, answered all questions i had of purchasing a new vehicle. Great in helping me find something in my price range and made us feel at home. a new vehicle. Great in helping me find something in my price range and made us feel at home. More
by ap123
Employees Worked With
Jose
January 04, 2014
Even though I did not make a purchase today, I would highly recommend this dealership. Joe was very knowledgeable and the prices were the best ive seen. Will be back when I'm ready to purchase. highly recommend this dealership. Joe was very knowledgeable and the prices were the best ive seen. Will be back when I'm ready to purchase. More
by joseramos
January 02, 2014
I have had my Chrysler in for service 4 times in 2 months for the same issue with no resolution. I was forced to drive hours out of my way to another dealership only to have them tell me that Napleton put a for the same issue with no resolution. I was forced to drive hours out of my way to another dealership only to have them tell me that Napleton put a faulty battery in my car. This is completely unaccetpable. More
by jgrzesik
Employees Worked With
Wade
December 06, 2013
This was an awesome experience! Nicollette Pellerito was great with the follow-up calls to get me into the dealership. The week I was scheduled to go into the dealership, my husband was admitted to the hos great with the follow-up calls to get me into the dealership. The week I was scheduled to go into the dealership, my husband was admitted to the hospital and remained for a week. Nicollette did not pressure me but I told her when I would try to get in and she gave me a call that week. At the spur of the moment I went in and was glad I did. Nicollette introduced me to Irving Medina and the experience was great. I did not feel pressured or rushed and the dealership was very relaxed. As we wrapped up the deal, I begin to observe the customers. All customers were treated like their business was important, whether they were purchasing or bringing their car in for repairs/maintenance. I had visited several other dealerships and the experience was nowhere near close to my experience at Napleton's. My husband had never purchased a brand new vehicle and this was a Christmas/Birthday gift for him. Irving even managed to find me a Dodge keychain. The look on my husband's face when we called and asked him to let the garage door up was priceless! We love that 2014 Dodge Challenger R/T and Napleton's has gained a customer for life! More
by Tanyaj11
