Napleton's Auto Park of Urbana - Service Center

Making an appointment was easy. Staff members were courteous and helpful, the location is convenient and with shuttle service too. Staff members were courteous and helpful, the location is convenient and with shuttle service too. More

Todd kept me apprised of the cost & work & got it finished in a timely fashion. I had loosened the panel underneath my ‘17 Prius by pulling up too close to curbs. He had it checked out to make sure finished in a timely fashion. I had loosened the panel underneath my ‘17 Prius by pulling up too close to curbs. He had it checked out to make sure it wasn’t damaged. When he ascertained that it just came loose, he had it reattached, Then he took a short video of it to show me the work. Todd was very professional, polite & efficient. I really appreciated it. More

I’ve been very pleased with the service at Napleton Toyota over the last 12 years since I purchased my Camry. I have always taken my car here for all its scheduled maintenance and oil changes. The staf Toyota over the last 12 years since I purchased my Camry. I have always taken my car here for all its scheduled maintenance and oil changes. The staff is always courteous, friendly and helpful. Todd was my service advisor at my most recent service visit and he did a great job of advising me regarding the routine, preventative maintenance, keeping me updated through text messages (hooray for text updates!!!) and was thorough and very responsive to my questions and concerns. In addition, the waiting area is large, clean, comfortable and customer friendly though for my most recent service, I did use the complimentary shuttle service which is also very convenient. 10/10 would recommend Napleton Toyota of Urbana and will continue to return to them for the life of my car and into the future. More

Nick rice in Toyota service department was great. I will be coming back. Thanks again Nick!! I will be coming back. Thanks again Nick!! More

I'm very pleased with Napleton's Auto Service in Urbana IL. My service representative, Todd was very helpful kept me informed of the progress in regards to the time it took to complete the job and explain IL. My service representative, Todd was very helpful kept me informed of the progress in regards to the time it took to complete the job and explaining recommendations. More

Their service is excellent, and everyone at the dealership is friendly and more than happy to assist.I worked with Todd this time and he addressed all my concerns and inquiries with a positive atti dealership is friendly and more than happy to assist.I worked with Todd this time and he addressed all my concerns and inquiries with a positive attitude. More

Todd was very helpful and professional in servicing my 2021 Venza; first time for this car and service was exceptional 2021 Venza; first time for this car and service was exceptional More

Todd in Toyota Service took care of all my concerns and vehicle needs and in a timely matter. I would recommend him and will be back for future visits with Todd. vehicle needs and in a timely matter. I would recommend him and will be back for future visits with Todd. More

Todd in Toyota Service took care of all my concerns and vehicle needs and in a timely matter. I would recommend him and will be back for future visits with Todd. vehicle needs and in a timely matter. I would recommend him and will be back for future visits with Todd. More

Todd helped me get my car fixed quickly and without hassle, I don’t have a lot of time in between jobs and he helped make that happen. Thank you Todd! You’re the best!!! hassle, I don’t have a lot of time in between jobs and he helped make that happen. Thank you Todd! You’re the best!!! More