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Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati

St Peters, MO

4.3
1,078 Reviews
Why Buy From Napleton’s Mid Rivers Chrysler Dodge Jeep RAM? Your Full Disclosure Dealer. You will never go home wondering what just happened. We explain every last detail to ensure you are informed and very pleased. No Pre-Loaded Accessories. We don’t pre-load our new vehicles with dealer installed accessories that you don’t want and then pass the charges along to you. Buy at Your Own Pace. If you’re not ready to make a decision, then you’re not ready!! There’s zero pressure to buy right this minute. We’ll provide all the information you need and aren’t ready until you are! No Surprises. The price you get from us over the phone or online is the price it will be when you get to the dealership. No surprises. No disappointments. If We Advertise a New Car, We’ll Have it Here When You Get Here. It’s Easy… Its Honest… and It’s Guaranteed.
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4951 Veterans Memorial Pkwy

St Peters, MO

63376

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Showing 1,078 reviews

November 12, 2015

The best and friendliest dealer! Where to begin...Napleton Mid Rivers has been nothing but good to me from day one when I contacted them about my trouble car. I bought a Jeep Wrangler More

by Jeepgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Riggs, Richard Difeo, Bruce Mady, Austin Ramsey
November 12, 2015

Jeep girls review Recently I had issues with my 2014 Patriot remote start. It took a couple times but Napelton handled my problem. I am now one Happy Jeep Girl. Tha More

by no3fan1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "Tex" Clark, Katie Flores
November 10, 2015

Outstanding service with unparalled integrity. I arrived in STL to help my son whose car became unworkable. After finding two trucks that did not work out as hoped, I was directed to Napleton and t More

by California Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Riggs, Richard Difeo, Gary "Tex" Clark
November 10, 2015

Very Satisfied Customer My great purchase experience actually began with the customer service rep . who asked me if I would like to come test drive a car, the First time I ca More

by Journey. 48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Allin, Richard Difeo
Jan 09, 2016 -

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

if you need anything call me 636-445-4880

November 08, 2015

happy customer Pete T took his time with us and he wasnt pushy we spent 8 hours there test driving all cars. He is a great guy never tried to talk us into anything More

by pam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Thibodeau
November 06, 2015

honest We called and spoke with Jessica about a new Dodge Caravan and asked for the price and inquired about a trade-in before we drove two hours to see it. More

by goofy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Scoles, Austin Ramsey
November 05, 2015

Great experience with a genuine man Jim Junge is a genuine man who wanted to give us a fair trade. We connected on a personal level and I would recommend him to anyone wanting to look fo More

by Gdubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Junge
November 02, 2015

Happy Customer Matt Allin is the sales representative that we did business with and that we will continue to do business with. My husband and I are looking to buy a More

by Brodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Allin, Mike Hudson
Jan 09, 2016 -

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

if you need anything call me 636-445-4880

November 02, 2015

Easiest car purchase ever! Jim Junge was so easy to work with. He gave us honest answers and we did not have to haggle on price or options. He made sure we drove away with the More

by Sherry Mertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Junge
October 29, 2015

Only out for a dollar. Highly disappointed with their professionalism. I was supposed to receive a follow up call on a preowned jeep I bought where I fully intended on telli More

by Star240
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Allin
Oct 29, 2015 -

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

Hello, My name is Frank Shaffer I'm the general manager here at the dealership. I apologize that after 6 months you haven't received a phone call from anyone on behalf of our dealership. We have processes in place that should prevent this from happening. We appreciate all feedback as we can't serve our customers the way we effort, without knowing where me may have had a shortfall. I called you and left a voice mail inviting you to call me back so I can learn more about this occurrence. Please give me a call at 636.928.8000, I look forward to hearing from you. Frank Shaffer

Oct 31, 2015 -

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

Thanks again for bringing this to our attention. I'd appreciate it if you would take a few minutes and give me a call so I can get some more details on this occurrence. We have processes in place where you should've gotten phone calls from us. If our processes are failing, I apologize for that. I would like to thank you for bringing this to my attention. Please call me at 636.928.8000. Frank Shaffer GM

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