Napleton's Mid Rivers Kia

Great experience in the end Originally came off as pushy as we knew what we wanted and were willing to pay, but felt as if we were being pushed another direction. When multiple s Originally came off as pushy as we knew what we wanted and were willing to pay, but felt as if we were being pushed another direction. When multiple staff listened to our requests, we were pointed in the right direction and ended up getting what we wanted for a price we could afford. Many employees were very helpful in the end result. Pushiness found redemption the next day when i had an uneasiness and additional questions regarding the financials of the sale and the same employee set aside time to speak with me on more of a personal level which completed the buying experience for me and will bring me back in the future. Great experience in the end but it took alot of time to get there, but that in part is due to the decision making process. Financial process was easy but i did have to return as some of the paperwork i had requested had been left out of the packet. More

Wonderful Great experience no problem wonderful customer service second time buying here and each time experience was great. Added bonus included was the mainte Great experience no problem wonderful customer service second time buying here and each time experience was great. Added bonus included was the maintenance package and windows protection. More

Excellent Sales & Finance service! Darwin Cunningham (Sales) & Patrick Piper (Finance) were amazing to work with. Both of them were so helpful and friendly. Darwin did a great job on fi Darwin Cunningham (Sales) & Patrick Piper (Finance) were amazing to work with. Both of them were so helpful and friendly. Darwin did a great job on finding the best vehicle that works for my needs. No pressure sales. He really listened to what type of vehicle that may work best. He found several options and gave me plenty of time to decide on a vehicle. Patrick made the signing of the documents easy and quick. More

How Car Buying Should Be The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this deale The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business. More

Good experience Ended up getting a good deal, and Napleton’s staff was very patient and helpful throughout the process. They worked with me to make it possible for me Ended up getting a good deal, and Napleton’s staff was very patient and helpful throughout the process. They worked with me to make it possible for me to get the car/model/package I really wanted. Would certainly recommend them to others. More

New Vehicle This is our 5 th vehicle from Kia. Chris assisted us with 2 of the 5. Always a pleasure to work with Chris. He knew and met our needs with a phone ca This is our 5 th vehicle from Kia. Chris assisted us with 2 of the 5. Always a pleasure to work with Chris. He knew and met our needs with a phone call. More

New car purchase My overall experience was a good one. It was the first dealer I went too that, understood my financial situation and was willing too work with me. My overall experience was a good one. It was the first dealer I went too that, understood my financial situation and was willing too work with me. More

Great Experience Darwin wasn't pushy at all and was a man of his word anything he said he would do for us he delivered A1 customer service. Darwin wasn't pushy at all and was a man of his word anything he said he would do for us he delivered A1 customer service. More

Satisfied Was pleased with the outcome of our purchase of a used Chrysler van. Chris Casey was very helpful. Have leased a new van there also. Was pleased with the outcome of our purchase of a used Chrysler van. Chris Casey was very helpful. Have leased a new van there also. More