Napleton’s Oak Lawn Mazda

Unforgettable experience and outcome Shopping for a car is a stressful experience. Especially during the pandemic, this is not a trip anyone is looking forward to. However, Mazda employee Shopping for a car is a stressful experience. Especially during the pandemic, this is not a trip anyone is looking forward to. However, Mazda employees in Oak Lawn did not let that stop them from providing an efficient and pleasant encounter. From entering the building, to the test drive, to snack options,to the signing of papers, I felt that I was being guided by people who cared about my needs and not sales representatives. All questions were answered and clarified and I felt comfortable making a decision. I was asked, "What can we do in order for you to walk out with your Mazda today?" Simple question, yet they meant it and they did everything in their power for me to drive out in my dream car. Wajeh Oda provided a terrific rundown of all the Mazdas I looked into. I felt as I was confiding in a friend when I was weighing my cons and pros. Sales manager, Brian O'Hare, was nothing short of excellent. He was determined to make my experience quick and painless and I could not be more grateful. I am happy to be entering the Mazda family! More

My services have been great with only professionalism, honesty and is always a prompt experience. Staff is friendly, informative and is never pushy with suggestions. honesty and is always a prompt experience. Staff is friendly, informative and is never pushy with suggestions. More

A pleasant experience! This was our 2nd time leasing a vehicle from Oak Lawn Mazda and the whole experience was pleasant and easy, even amid these times of social distancing This was our 2nd time leasing a vehicle from Oak Lawn Mazda and the whole experience was pleasant and easy, even amid these times of social distancing. Our salesman, Leo, was gracious, very knowledgeable and a joy to work with. Oak lawn Mazda is the best car dealer we have ever dealt with. Which is why we will remain loyal to OLM and their beautiful vehicles! Thank you for making car shopping as easy as possible! We will be back! More

Great Service, very helpful and thank you Phil in Service. You helped me decide on a new car or not. The service was great Wajeh was very helpful also . Service, very helpful and thank you Phil in Service. You helped me decide on a new car or not. The service was great Wajeh was very helpful also . More

Excellent car-buying experience! We knew what we were looking for, and Wajeh’s guidance and knowledge helped us get the job done in one trip! From Wajeh to his manager, to the finance guys, this group wa looking for, and Wajeh’s guidance and knowledge helped us get the job done in one trip! From Wajeh to his manager, to the finance guys, this group was helpful, respectful, and just pleasant to deal with! More

I can’t recommend this dealership and specifically Shelby enough! Shopping for a new car is hard, especially for a woman. This dealership made me feel so comfortable, and Shelby was so transparent it assured enough! Shopping for a new car is hard, especially for a woman. This dealership made me feel so comfortable, and Shelby was so transparent it assured me they weren’t taking advantage of me. Shelby was knowledgeable but easy to talk to, she took the time to sit and explain the car and the process to me. She even went above and beyond by insisting that I contact her with any questions I have about the car or control system set up AFTER I had already purchased the car from her - she didn’t just make the sale and move on. I was so impressed, they earned my business this time and will be my first thought next time I’m in the market for another Mazda. More

Great Experience at Oak Lawn Mazda My time at Oak Lawn Mazda was extremely pleasant. I worked with Andrew Maio, who was very knowledgable and offered me several options when it came to My time at Oak Lawn Mazda was extremely pleasant. I worked with Andrew Maio, who was very knowledgable and offered me several options when it came to refinancing my car. Not only did he help me to reach my ultimate goal of lowering my payments, he did it all with a smile. The entire store was also very cognizant of the climate we're in today, limiting the amount of people in the store and offering hand sanitizer. I've always loved having a Mazda but there's only one place to get it from and that's Oak Lawn. More

Everything went perfectly how I imagined. I went and test drove the car with no problems. Wajeh treated us nicely and was very attentive. I would recommend this dealership to anyone. drove the car with no problems. Wajeh treated us nicely and was very attentive. I would recommend this dealership to anyone. More

Professional and timely Leo was very welcoming, professional in his demeanor, and informational. The car was ready when I arrived to test drive and the delivery process went Leo was very welcoming, professional in his demeanor, and informational. The car was ready when I arrived to test drive and the delivery process went without hesitation. Very efficient! More