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Oak Lawn Mazda - Service Center

Oak Lawn, IL

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49 Reviews

49 Reviews of Oak Lawn Mazda - Service Center

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July 15, 2020

The service department workers were great in assisting me try to get a proper understanding of the current issue I was having with my vehicle. They also helped me order a part I wanted to add as well, thank More

by JoshT
Recommend Dealer
Yes
Employees Worked With
Jeremy Haynes
July 13, 2020

Professional and quick. The service department at Oak Lawn Mazda was professional and quick. They keep you informed as to what is needed when you go in for service. The atm More

by vincent_hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Castaneda
June 06, 2020

Service Dept. Staff Every time I’ve been here for service the staff is friendly, respectful and welcoming. The waiting room and bathroom were clean. The staff always upda More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wajeh Oda
May 23, 2020

My services have been great with only professionalism, honesty and is always a prompt experience. Staff is friendly, informative and is never pushy with suggestions. More

by STARCX5
Recommend Dealer
Yes
Employees Worked With
Service repair staff
April 30, 2020

The service was prompt and courteous. I would have liked my car vacuumed on the inside but thankful for the oil change and car wash for essential workers. More

by lhouse
Recommend Dealer
Yes
Employees Worked With
Leo Sanders
May 01, 2020 -

Napleton’s Oak Lawn Mazda responded

Did you mean to give our sales consultant 1 star? He works in sales not service? What did he do to deserve 1 star?

May 01, 2020 -

lhouse responded

No I absolutely did not and hopefully I corrected my error.

March 17, 2020

I am always happy to take my Mazda to Oak Lawn Mazda for an oil change. I know they will check everything out and let me know if anything else needs to be done. They've never let me down. The service person More

by merryk13
Recommend Dealer
Yes
Employees Worked With
Bryan Montes
March 15, 2020

Master Mechanic Service adviser, Fil & mechanic, James Latek have always provided stellar service since I purchased the vehicle in 2015. They are the main reason I tr More

by Frigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fil, James
March 09, 2020

Adam in service department was terrific! Explained everything thoroughly and is always pleasant to deal with! Just like Tino, an asset to your organization!! A More

by Chris Anderson
Recommend Dealer
Yes
Employees Worked With
I dealt with service department, not management or sales. Service department WAY more important!!! Wanted to rate your employee Adam! Didn’t see his name, nor a list of your service dept. employees. WHAT?!?
February 29, 2020

I take my Mazda at Oak Lawn because I know I can trust the professional there. They treat me with respect and caring. Not counting Great Coffee and snacks while I wait for the service. They are Awesome More

by Cristina
Recommend Dealer
Yes
Employees Worked With
Phill - the manager and some of his crew. (I don’t remember their names)
February 24, 2020

Prompt service and nice employees to deal with. Professional service Bryan Montes was very helpful and informative. I will definitely recommend this dealership to family and friends. More

by vconditt
Recommend Dealer
Yes
Employees Worked With
Bryan Montes
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