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Napleton's Volkswagen of Sanford

Sanford, FL

4.3
517 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 517 reviews

October 21, 2016

AWESOME DEALERSHIP/STAFF EVERYONE@ THIS DEALERSHIP SHOWED THE UTMOST RESPECT, PROFESSIONALISM, COURTESY, ESPECIALLY SALESMAN OSCAR CABRERA AND ALL OTHER SUPPORT STAFF, I WOULD More

by a1gladiator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OSCAR CABRERA, Atef Basta
Oct 25, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for taking the time to submit this awesome feedback and for your kind recommendation. Hearing that you received "excellent service" from our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Best, Al Chalashtori | Executive Manager | ac@napleton.com

October 17, 2016

2016 Beetle Atef and San J were most helpful and cooperative. Well-informed and very friendly, a perfect complement for the beautiful facility where they work. C More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atef Basta
Oct 18, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Al Chalashtori | Executive Manager | ac@napleton.com

October 03, 2016

Mercedes Benz R-Class Purchase Just purchased a used Mercedes R-Class from Napleton VW in Sanford. Oscar, Mark and Dwayne were great to deal with. Would highly recommend purchasing More

by NV32812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Cabrerra, Mark Allen, Duane Bliss
Oct 05, 2016 -

Napleton's Volkswagen of Sanford responded

All of us at Napleton's Volkswagen of Sanford congratulate you on your Mercedes R-Class and appreciate the opportunity you presented to earn your business! Oscar and Dwayne are great addition to our sales team and we are glad you had the opportunity to work with them. We will be sure to pass along this great feedback. Best, Al Chalashtori | Executive Manager | ac@napleton.com

October 03, 2016

Great experience - great team! Oscar, Mark and Duane were fantastic to deal with. They treated us well and made the car buying experience very pleasant and recommend buying from the More

by Tscott543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Bliss
Oct 04, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for this great review! We're very happy that Oscar, Mark, Duane and the rest of the team was here to help you and treated you with the customer service we know you deserve. Best, Al Chalashtori | Executive Manager | ac@napleton.com

September 30, 2016

Oscar Cabrera Second time buying a car here. Great easy experience. Oscar Cabrera was extremely patient and very knowledgeable. The customer service was superb. I w More

by M257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Alvarez
Oct 04, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! I will be sure to share your feedback with Oscar. Please come back and see us again in the future with anything else you might need. Take care! Best, Al Chalashtori | Executive Manager | ac@napleton.com

September 28, 2016

Wasn't so bad Oscar Cabrera made the car buying process not nearly as bad as I expected it to be . He was friendly and patient with us and we appreciated that . More

by Jessie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Cabrera
Oct 14, 2016 -

Napleton's Volkswagen of Sanford responded

Thank you for your review, Jessie. We're glad to have Oscar on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Al Chalashtori | Executive Manager | ac@napleton.com

September 27, 2016

Great experience Kurt was a great !!!! Give him a call, he will work hard for you!!! He kept us in the loop the entire process, super communication and tremendous fo More

by Stevog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Vaughn
Oct 14, 2016 -

Napleton's Volkswagen of Sanford responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Kurt was able to provide you with such exceptional service. Enjoy your new car! Best, Al Chalashtori | Executive Manager | ac@napleton.com

September 16, 2016

Great experience!!! My wife and I purchased a pre-owned Dodge Challenger from this dealership. Our salesperson, Kurt V., was the greatest. He guided us and helped us alon More

by Jerry Jernigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Vaughn
Sep 20, 2016 -

Napleton's Volkswagen of Sanford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Kurt was able to meet your needs. At Napleton's Volkswagen of Sanford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Al Chalashtori | Executive Manager | ac@napleton.com

September 15, 2016

ALWAYS 100 PERCENT POSTIVE I have purchased four vehicles from Napleton VW of Sanford personally while as a family we have purchased a total of seven and have referred out 5 oth More

by RAYMOND WILKERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colette Middlebrooks
Sep 16, 2016 -

Napleton's Volkswagen of Sanford responded

Raymond, it was a pleasure to read about your fourth car-buying experience at Napleton's Volkswagen of Sanford. Congratulations on your Volkswagen Beetle R-line 2.0!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Colette has always provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Al Chalashtori | Executive Manager | ac@napleton.com

September 14, 2016

Go see Colette Middlebrooks !! I've purchased and leased 2 cars from Colette. Never once was I misled or pressured. She will be up front and honest with you and get you the best dea More

by 918511
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colette Middlebrooks
Sep 16, 2016 -

Napleton's Volkswagen of Sanford responded

Thanks for this marvelous review and congratulations on your new car! I am so pleased to hear that Colette was able to provide you with such exceptional service. Enjoy your new vehicle! Best, Al Chalashtori | Executive Manager | ac@napleton.com

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