Napleton's Volkswagen of Sanford

Went to dealer to look at advertised used Jetta sportwagon TDI. Met Duane who was very friendly and well informed. Gave us all information with no pressure. After voicing some concerns witht the sportwagon TDI. Met Duane who was very friendly and well informed. Gave us all information with no pressure. After voicing some concerns witht the used vehicle, he said taht they were willing to deal and that he might be able to come close to our target payment with a new vehicle. We drove a vehicle to see if we liked it and then sat down to talk. The numbers he gave us even at first were straight-up with no "games". He was able to get to our target payment, so we bought the car. Duane was very friendly, personable, well informed, honest, no pressure and did not try to "play games". He and I were both realistic and up front from the begining, and we appreciated that. We were expecting to test drive other makes and models, but our experience with Duane was so good that we bought a car then and there from him! More

I drove in looking for help with car situation and drove away with a car that I love at a price that I love. A dealership with no pressure, no hassle. They love their cars and want to take care of their c away with a car that I love at a price that I love. A dealership with no pressure, no hassle. They love their cars and want to take care of their customers, More

great buying experience, michele ch. great sales person. great buying experience, michele ch. great sales person. friendly,great knowledge and informative.great pricing for a great product. i can recommend great buying experience, michele ch. great sales person. friendly,great knowledge and informative.great pricing for a great product. i can recommend the vw dealer aristocrat and there people to every one. More

Outstanding over all experience!!! Will definatly send friends and family to Johan Le Appreciate the honesty and straight forward no haggle deal. Thanks So much!! friends and family to Johan Le Appreciate the honesty and straight forward no haggle deal. Thanks So much!! More

This dealer offered us a family business atmosphere. Duane was a no pressure salesman who made us feel comforable and gave us a fair price. Duane was a no pressure salesman who made us feel comforable and gave us a fair price. More

Aristocrat has always been a low-pressure dealership. The employees - both service and sales - are very personable and show a lot of pride in their work. I just purchased my second new car from them, to The employees - both service and sales - are very personable and show a lot of pride in their work. I just purchased my second new car from them, today, following my first back in 2005 (~7 years ago). I requested a car and package that was fairly hard to come by, and after a few days of hunting and calling around they were able to track it down, bring it to the dealership, and even sell it to me for a great price. They are wonderful people and it was another great experience. More

Aristocrat Volkswagen, of Sanford Florida was a pleasure to do business with. From the moment we stepped in the door we felt at ease. They even had free freshly baked cookies. The sales staff were very wel to do business with. From the moment we stepped in the door we felt at ease. They even had free freshly baked cookies. The sales staff were very welcoming and greeted us as if we were friends instead of fresh meat walking in the door. They made the whole process of buying a car very easy. I simply told them what I was looking for and my budget and they exceeded my expectations by not trying to up sell me to a car I could not afford or preasuring me in anyway by doing the back in forth routine with the sales manager. They had the car I was looking for and even though it wasn't ready yet to sell yet as they were still inspecting it they still went out of their way to finish the oil change on it so we could take it for a test drive. Now that is service! They have a great team of staff all working together for the customer. Great job Aristocrat Volkswagen! When the time comes for me to purchase a newer car in the future I will be sure to go to Aristocrat Volkswagen of Sanford first. More

IT was an awesome experience. Ms. Middlebrooks is an awesome car seller and not just that she can be considered a good friend. GOOD LUCK CHICA!!!! awesome car seller and not just that she can be considered a good friend. GOOD LUCK CHICA!!!! More

Overall, I had a great service experience at Aristocrat. Michelle was fantastic to work with - very knowledgable, kind and professional. I felt important and like my purchase mattered! Thanks!! Michelle was fantastic to work with - very knowledgable, kind and professional. I felt important and like my purchase mattered! Thanks!! More

Although I have been sold on the VW CC for about 8 months, I was taking my time to shop around. I made contact with every VW dealer in South and Central Florida and ended up walking away twice from a months, I was taking my time to shop around. I made contact with every VW dealer in South and Central Florida and ended up walking away twice from a deal, mostly because I wasn't comfortable with the dealerships. And then - along came Michelle Chrzaszcz at Aristocrat VW in Sanford - my search was over. From our first phone conversation - I immediately felt comfortable with Michelle - when we finally met (after a 170 mile drive one way) I felt like I had known her for years! The rapport we had, was truly one of a kind, but I'm convinced - due to Michelle's personality, most, if not all customers feel that way. Michelle is so personable, extremely knowledgable, and professional. At some dealerships I visited, I was more educated and knowledgable about the vehicle than the sales person, - which really annoys me. When I went to Aristocrat VW - by myself (female) - I felt absolutely comfortable (unlike at other dealerships where I could not wait to make my exit), not pressured, and totally stress free. I love my new car, and so does everyone else, although I had planned to sell my old car on my own for maximum profit - I ended up trading it in at the dealership for a decent price (had some equity). I can honestly say - it was the best, most stress free, and fun car buying experience I've ever had! The reason I rate Aristocrat so high and why will recommend them to all of my friends here in S. Florida, is because: 1. Most stress free car buying experience 2. Michelle Chrzaszcz is the most personable, knowledgable, professional person to buy a car from 3. I love my new car 4. Plan to buy my next car there 5. Did I mention - Michelle Chrzaszcz is the best? Vielen Dank, Michelle, von Deiner deutschen Kundin! Mit freundlichen Gruessen und auf Wiedersehen - More