Napoli Indoor Kia - Service Center

I'm done thx I was met upon arrival by Berit then given a run down of the visit and escorted to the waiting area. I was texted by the mechanic when my car was done. A very efficient and professional visit. N run down of the visit and escorted to the waiting area. I was texted by the mechanic when my car was done. A very efficient and professional visit. Now I'm done More

Great service , My car was done in ample time I was kept informed about my car. informed about my car. More

This dealership has competent, knowledgeable staff in every department. I felt extremely comfortable from the moment I arrived until the day I returned to pick up my car. Jen communicated with me every s every department. I felt extremely comfortable from the moment I arrived until the day I returned to pick up my car. Jen communicated with me every step of the process. More

Very polite and respectful. Customer service was very smooth and very efficient. They handled everything perfectly Customer service was very smooth and very efficient. They handled everything perfectly More

No thanks Ok. Truthfully my experience was ok. I lost a dollar in the vending machine in the customer lounge, a young lady did come in and look at it but she never Truthfully my experience was ok. I lost a dollar in the vending machine in the customer lounge, a young lady did come in and look at it but she never asked who in the lounge reported the lost dollar. Once the oil change was complete, I noticed the oil gauge in my display read 55% when it should have been 100%. Come to find out the tech forgot to reset the gauge. Later on in the afternoon, I was driving in Fairfield and my entire glove box fell down onto the car floor. I brought my car back to Napoli and after checking it, I was told the tech didn't properly reinstall the glove box. It's ok now though More

Friendly, went above and beyond with finding my family just the right car! We were treated as someone who mattered, I appreciated that very much! just the right car! We were treated as someone who mattered, I appreciated that very much! More

Courtney the rep who took care of me went above and beyond on customer servi beyond on customer servi More

Fast and easy Courtney was very courteous and explained everything well. Service was faster than expected. everything well. Service was faster than expected. More

I went in for some recalls that needed to be done. Jennifer set up my appointment right away. When I got there she took care of me and it was all said and done in an hour and a half very efficient. Ev Jennifer set up my appointment right away. When I got there she took care of me and it was all said and done in an hour and a half very efficient. Everybody was spectacular. More

The person that received my car was greate and i was impressed with video of my car with all details.. impressed with video of my car with all details.. More