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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,646 Reviews

1,646 Reviews of Napoli Indoor Kia - Service Center

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July 10, 2025

Service department is always helpful and accommodating when I’ve needed work or if there was an issue More

by KATHERINEWALWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Going into Kia is always welcoming and stress free their lounge is clean and inviting and has free wifi More

by jlorosz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Helpful, fast service. They reached out to me about company recalls and set up my appointment for my earliest convenience. More

by EPagliaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Pleasant, professional, timely My car's needs were addressed on time and well. Would recommend service and dealership generally. Love my Kia More

by ebesq280
Recommend Dealer
Yes
July 09, 2025

Kai was great to work with. Very professional and helpful throughout the process. We would use him again More

by Larry W
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

I feel that I received good service. Nothing is 5 stars, but I am forced to give 5 stars or Napoli Kia gets a "ding." More

by BARBARAGOLDHAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Service department was efficient as usual! Communication was exceptional & work was completed in a timely manner! More

by stephen.brine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Service was fast and easy and a video of the activities were sent later on very impressive . More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Fast friendly quick service, definitely recommend,. fixed problems an address any concers ... no complaints here More

by Ms.Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

The problem was not resolved. The check engine light came back on. Plan on bringing it back on Monday, July 7, 2025. More

by mmfebles62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.