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Natchez Ford Lincoln - Service Center

Natchez, MS

4.7
26 Reviews
Call Service Center (601) 445-0076

26 Reviews of Natchez Ford Lincoln - Service Center

Sort by
March 11, 2025

The service I received was quality work and the technician was well trained in the service performed. So far my truck is cranking as it should. More

by jserafin1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald and Preston
Report | Print
Mar 27, 2025 -

Natchez Ford Lincoln responded

Thank you so much for the 5 star review. We are so happy you had a great experience with our service department and that your truck was repaired to your satisfaction!

March 09, 2025

It all went well. The service tech was very professional and courteous and let me know when truck was serviced. More

by gary@guidocompany.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales needed
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March 06, 2025

I was traveling through Natchez and my windshield wipes needed replaced, so I stopped there and got me two brand new wipers and installed them for me. More

by afagley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Callon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Alexandre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martha Tomlinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2025

Quick and efficient. Thanks Natchez ford crews got me n and out while it was pouring down. More

by mimalfernet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Natchez Ford Lincoln responded

We appreciate you taking the time to share your experience with us and we are so glad to hear that it was 5-stars!

February 10, 2025

Reliable, prompt, friendly service with a quick turnaround. Comfortable waiting area and hours of operation that are compatible with most work schedules. More

by carolwhittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig barrows
Report | Print
Feb 19, 2025 -

Natchez Ford Lincoln responded

Thanks for your continued business and for sharing your experience with us. We are so glad to hear that you had such a great experience.

February 10, 2025

Very professional and great job, delivered the vehicle like promised and the price v was right. More

by revleroywhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Report | Print
Feb 19, 2025 -

Natchez Ford Lincoln responded

Thank you for sharing your feedback with us. We are glad to hear you had a great experience!

February 10, 2025

Good communication, friendly as always! Highly recommend n will let dealership do My service work! More

by bobheflin
Recommend Dealer
Yes
Employees Worked With
Service mgr
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Feb 19, 2025 -

Natchez Ford Lincoln responded

Bob, thank you so much for taking the time to share your experience with us We're thrilled you had a 5-star experience!

January 31, 2025

Good work, easy to contact. The technician did a great job diagnosing the issue and doing the work (Cody Allen). Wally was very helpful in getting the process going and keeping More

by tres_nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally, Cody Allen
Report | Print
Jan 31, 2025 -

Natchez Ford Lincoln responded

Thank you for sharing your feedback with us! We're so happy to hear that you had such a great experience with our service department!

January 31, 2025

Ronald Watts is amazingly helpful and has excellent customer service. He had my vehicle ready hours before I expected. More

by fsmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Watts
Report | Print
Jan 31, 2025 -

Natchez Ford Lincoln responded

Thank you so much for sharing your feedback with us! We are happy you had such a great experience with our service department!

January 28, 2025

Brand-new truck has been in the shop for three months! This is unacceptable! Why would we buy a new truck and can’t use it for four or five months? More

by kenherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealership
Report | Print
Jan 28, 2025 -

Natchez Ford Lincoln responded

We hate to hear that about the problems with your truck and that it's been stuck in a service department. We understand how that can be frustrating. However, we don't believe that your rating/review is a fair representation of your experience with Natchez Ford. We've been clear and transparent in what the issue here is. Ford Motor Company is currently unable to supply us an engine to repair the truck. There isn't anything that we at the dealership level can do to change that. We share your frustration at this situation, we regret that you mistakenly believe leaving us an inaccurate 1 star review will do anything to remedy it.

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