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Natchez Ford

Natchez, MS

Overview
Employees
Reviews
Vehicles
4.6
146 Reviews
Natchez Ford was founded in 1991 by Charles Yarbrough, a second-generation Ford dealer. Today, his son Brad, the third generation, runs the dealership. Brad continues his family's tradition of putting customers first. These guiding principles are displayed in the conference room at Natchez Ford. Despite being situated in a modestly-sized town, Natchez Ford boasts an impressive sales volume of approximately 100 vehicles monthly, an achievement that is particularly noteworthy considering the locality. Brad has built a loyal customer base by treating each person like family. Our team looks forward to meeting your family's automotive needs.
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14 Sergeant Prentiss Dr

Natchez, MS

39120

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Showing 146 reviews

February 19, 2025

It was a pleasant experience Randall Lee is the salesperson he done a wonderful job More

by timothylee88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randal Lee
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Feb 19, 2025 -

Natchez Ford responded

Timothy, we appreciate your business and we are thrilled to hear you had a 5 star experience with Randal!

February 16, 2025

Lori was an honest, genuine salesman. She seemed to know her stuff and worked hard to get my deal done. She deserves a raise! The dealership itself was nice too. More

by Sarah Snyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Callon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Natchez Ford responded

Sarah, thanks so much for your business and for taking the time to share your experience with us. We are thrilled to here that Lori took such good care of you!

February 10, 2025

Reliable, prompt, friendly service with a quick turnaround. Comfortable waiting area and hours of operation that are compatible with most work schedules. More

by carolwhittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig barrows
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Feb 19, 2025 -

Natchez Ford responded

Thanks for your continued business and for sharing your experience with us. We are so glad to hear that you had such a great experience.

February 10, 2025

Very professional and great job, delivered the vehicle like promised and the price v was right. More

by revleroywhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
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Feb 19, 2025 -

Natchez Ford responded

Thank you for sharing your feedback with us. We are glad to hear you had a great experience!

February 10, 2025

Good communication, friendly as always! Highly recommend n will let dealership do My service work! More

by bobheflin
Recommend Dealer
Yes
Employees Worked With
Service mgr
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Feb 19, 2025 -

Natchez Ford responded

Bob, thank you so much for taking the time to share your experience with us We're thrilled you had a 5-star experience!

February 05, 2025

Very professional and helpful Knowledgeable It’s always good to know first hand who your dealing with More

by dickeyjimmy
Recommend Dealer
Yes
Employees Worked With
Not list the gentleman who wrote my extended warranty
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Feb 07, 2025 -

Natchez Ford responded

Thanks so much for sharing your experience with us! Thrilled to hear that you had a 5-star experience.

January 31, 2025

Good work, easy to contact. The technician did a great job diagnosing the issue and doing the work (Cody Allen). Wally was very helpful in getting the process going and keeping More

by tres_nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally, Cody Allen
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Jan 31, 2025 -

Natchez Ford responded

Thank you for sharing your feedback with us! We're so happy to hear that you had such a great experience with our service department!

January 31, 2025

Ronald Watts is amazingly helpful and has excellent customer service. He had my vehicle ready hours before I expected. More

by fsmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Watts
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Jan 31, 2025 -

Natchez Ford responded

Thank you so much for sharing your feedback with us! We are happy you had such a great experience with our service department!

January 28, 2025

Brand-new truck has been in the shop for three months! This is unacceptable! Why would we buy a new truck and can’t use it for four or five months? More

by kenherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealership
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Jan 28, 2025 -

Natchez Ford responded

We hate to hear that about the problems with your truck and that it's been stuck in a service department. We understand how that can be frustrating. However, we don't believe that your rating/review is a fair representation of your experience with Natchez Ford. We've been clear and transparent in what the issue here is. Ford Motor Company is currently unable to supply us an engine to repair the truck. There isn't anything that we at the dealership level can do to change that. We share your frustration at this situation, we regret that you mistakenly believe leaving us an inaccurate 1 star review will do anything to remedy it.

January 26, 2025

I have dealt with this company since 2008 and I have never had a problem. Always cater to the needs of the customers. More

by evansforever_71373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Natchez Ford responded

Thanks so much for sharing your experience with us. We are extremely grateful for your continued loyalty to Natchez Ford!

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