National City Volkswagen
National City, CA
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I really appreciated the customer service that was given at south Bay Volkswagen, the minute I got out of my car I was introduced to Eddie Hice who became my sales person at the dealer. I appreciated Eddie' at south Bay Volkswagen, the minute I got out of my car I was introduced to Eddie Hice who became my sales person at the dealer. I appreciated Eddie's complete explanation and recommendations on the car that I was looking for. Finally with all the clarifications that I received from Eddie, I decided to close the deal and take my new car home. I would definetely recommend this dealer to anyone that is looking for a new car. More
I purchased a 2011 VW GTI from Drew Volkswagen in La Mesa, and started coming to South Bay Volkswagen after Drew closed their La Mesa dealership. It's the best decision I ever made--every scheduled ser Mesa, and started coming to South Bay Volkswagen after Drew closed their La Mesa dealership. It's the best decision I ever made--every scheduled service is completed on-time and with the absolute minimum in inconvenience to me. Recently my car was involved in a slight fender-bender and I took it to South Bay VW for body repairs as well. The technician I worked with was Rafael Lopez, in conjunction with Bill McAuliffe, Shop Foreman. Together, they took care of my every need, including dealing with insurance companies directly, arranging for a replacement car, and answering my every question. Both Rafael and Bill were in constant contact with me, making sure I had no reason to worry about my car repairs, and the ultimate results were flawless. Just this past weekend, I returned to South Bay VW to purchase a new set of windshield wipers and ask a few questions about my car. Again, Bill McAuliffe was on duty and not only personally answered my every question (and I have a lot of them), but wanted to make sure I knew how to install my windshield wipers, ordered a replacement part for upcoming warranty work, and made sure I was completely satisfied with my visit to South Bay VW. Bill always goes above and beyond the call of duty, and I'm sure instills that work ethic in everyone he works with in the Service Department! I couldn't be more pleased with the quality of workmanship I receive from South Bay Volkswagen--and I'd highly recommend their services to anyone looking for a new car or needing repairs to their current vehicle. More
Eddie was very professional and helpful. He treated us with respect. The easiest purchasing experience we have ever had. I would highly recommend Southwest Volkswagen. with respect. The easiest purchasing experience we have ever had. I would highly recommend Southwest Volkswagen. More
Wow, what can I say? As soon as we got to the dealership Max greeted with a very warm friendly, non-threatening wave and smile. Never did we feel obligated, bothered, or pushed by his presence. Quite the co Max greeted with a very warm friendly, non-threatening wave and smile. Never did we feel obligated, bothered, or pushed by his presence. Quite the contrary. He was very knowledgeable about his product. He was very straight forward with us, seemed very sincere, which is a plus for us, and was just over all, easy going. He made this whole car shopping experience such a treat. We could have chose to go anywhere, but because he is so great at what he does, and so personable why would you want to? He puts so much of his time, professionalism, heart, into what he does, you feel he is doing what he can, to give you a good deal. If that's not a good sales person, I don't what is. Thank you Max and your entire TEAM, for everything you have done. Oh, and he looks like Luis Miguel ;) More
If I could rate it 10 I would. I must say that I never experienced such FRIENDLY AND HONEST Dealership in my Life. We moved to San Diego in 2011 and needed a new car..A co-worke I never experienced such FRIENDLY AND HONEST Dealership in my Life. We moved to San Diego in 2011 and needed a new car..A co-worker of mine recommended SouthBay and the deal they had at that time. 245 for a 2012 CC with 2,500 down...Since my Fiance was Canadian she had to go trough her Canadian Credit History..It was not a issue.. Mario Hernandez at that time Salesman was jumping trough hops to make this a deal without screwing anybody over. You know the feeling when you meet someone and he is just " PURE GOOD PERSON " that's how we felt about Mr. Mario... It is not that kind of dealership that wants to sell you a car just to sell it they make you feel at home..We purchased the car we could not be happier about... I myself brought my 2008 Passat few times for service ( once oil -leak ) and even troughs I had my Vermont plates and it was purchased in Vermont everything was always done 100 % the first time... We left San Diego and went back to Montreal,Canada but if I ever decide to buy a car again I will think about flying to SD to purchase it from you guys. Best experience ever and if you guys are reading this you guys should be proud of the staff that you guys have. Best luck to all of you.. More
Bought a new 2013 Jetta GLI Turbo last Dec. 20th.. Max Smith the salesperson was very knowledgeable, helpful and pleasant Very happy with our car and the attention given by Max. Planning to buy a Diesel c Smith the salesperson was very knowledgeable, helpful and pleasant Very happy with our car and the attention given by Max. Planning to buy a Diesel car one of these days. More
The best experience ever. Quick, honest and no games. Very easy transaction. Great selection. Very friendly and knowledge knowing. In and out and love my new car. Thanks Very easy transaction. Great selection. Very friendly and knowledge knowing. In and out and love my new car. Thanks More
SouthBay Volkswagon has a very competent and professional staff. I just aquired 2012 VW GTI and I am extremely happy with my choice to go there. My sales person Filiberto Espino was very helpful, honest and staff. I just aquired 2012 VW GTI and I am extremely happy with my choice to go there. My sales person Filiberto Espino was very helpful, honest and knowledgeable. My highest recommendations to anyone seeking to purchase a vehicle at SouthBay!! More
I am very satisfied with the experience i had buying my used vehicle from Alberto Matamoros at southbay volks. I have and will continue to recommend southbay volks and Alberto to all family and friends for used vehicle from Alberto Matamoros at southbay volks. I have and will continue to recommend southbay volks and Alberto to all family and friends for their vehicle purchase. Everybody there at southbay was very nice and polite. The vehicle selection is great there i drove off the lot with exactly what i wanted. Thank you southbay for giving me the best car buying experience More