National Dodge Chrysler Jeep Ram

Easily scheduled oil change on the phone. Arrived on time for the service. Was taken immediately and service was completed within reasonable time. Excellent service that I have come to exp Arrived on time for the service. Was taken immediately and service was completed within reasonable time. Excellent service that I have come to expect from this Dealership’s service department. More

Service Advisor Darryl did an excellent job of explaining everything that was wrong and kept me informed of the situation. Excellent service everything that was wrong and kept me informed of the situation. Excellent service More

The purchase process was smooth and are sales person Brian was very easy to work with. The deal was fair and I was very pleased with the outcome. Brian was very easy to work with. The deal was fair and I was very pleased with the outcome. More

The service department was friendly and they took care of my repair. Darrell Graham was especially helpful. Thank you! my repair. Darrell Graham was especially helpful. Thank you! More

My wife's Jeep Renegade encountered an issue. Upon instantaneous identification of the issue, we entrusted the vehicle to Darin and Carlos. Darin (management), Carlos (management), Kitrell (voice Upon instantaneous identification of the issue, we entrusted the vehicle to Darin and Carlos. Darin (management), Carlos (management), Kitrell (voice of the customer), and Jimmie (tech) utilized their emotional intelligence, soft skills, and crisis management abilities to promptly return the vehicle to my wife, even though it took longer than expected. The term "timely" refers to resolving constraints beyond their control that affected the return of the vehicle. The customer service we received was exceptional; it was beyond phenomenal. We are loyal and committed to National Dodge of Jacksonville, NC. Great job, guys! Donald and Bella Funkhouser More