National Motors Inc.

I have had my truck serviced there several times. They have always been polite and done the work I requested.. no more no less. Randy my service adviser has worked with my extended warrantee company and have always been polite and done the work I requested.. no more no less. Randy my service adviser has worked with my extended warrantee company and and saved me thousands. They have always treated me fairly and I will keep coming back. More

I recently went to this dealer, because I had a servcie light on my console, which I thought might be the engine light, but turns out was the radiator light. I told them I though it was the engine light, light on my console, which I thought might be the engine light, but turns out was the radiator light. I told them I though it was the engine light, but I wasn't sure. They said it would be $125 for a diagnostic. I also had shaking when accelerating. They did a bunch of work, which seemed to be like a tune-up, which this vehicle should not need for 100K miles (has less than 70k now). They charged me more than $700 for the repairs (I even opted out of an induction service, they said it needed). They also said I need an axle, but I didn't have enough money for all the repairs. When I got the vehicle back, the radiator light was still on (which they said nothing about). So basically I got nothing fixed that was broken for $700+. The repairs they did had no effect whatsoever. I guess I should be greatful that they didn't brake anything. Now I have to try my luck with someone else. Already had poor service from Apple Ford and read bad review about Sheehy. What the heck am I supposed to do now. More

AVOID AT ALL POSSIBLE COST!! They not only destroyed AVOID AT ALL POSSIBLE COST!! They not only destroyed the brakes on my car. They tried to charge $450.00 to repair their mistake. I went in to rep AVOID AT ALL POSSIBLE COST!! They not only destroyed the brakes on my car. They tried to charge $450.00 to repair their mistake. I went in to replace the rotors on my car and got a diagnosis that I have a brake pad on backwards and I am missing a pin the holds it together. Let me start out by saying it is impossible to have a brake pad on backwards, let alone drive on a "backwards pad" without knowing it. The pin was broken by a service tech and they wanted to pass the blame to me. I told them I wasn't buying it. The manager told me they were professionals and their analysis was correct. I took my car without them fixing the backwards pad. As I drove off, I felt that my wheel was going to fall off!! The car was in worse shape than when I brought it to them! I drove into the next shop which happened to be NTB. They diagnosed the problem and agreed with me that it is impossible top have a pad on backwards and the one of the techs must have broken the pin while removing the pad. NTB only charged me $80 (Miller Bros. wanted to charge $450) to fix the problem Miller Bros started AND they called Miller on my behalf. They were hung up on. Please save yourself time and money and avoid this disaster of a dealership. More