National Motors Inc.
Ellicott City, MD
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AVOID AT ALL POSSIBLE COST!! They not only destroyed AVOID AT ALL POSSIBLE COST!! They not only destroyed the brakes on my car. They tried to charge $450.00 to repair their mistake. I went in to rep AVOID AT ALL POSSIBLE COST!! They not only destroyed the brakes on my car. They tried to charge $450.00 to repair their mistake. I went in to replace the rotors on my car and got a diagnosis that I have a brake pad on backwards and I am missing a pin the holds it together. Let me start out by saying it is impossible to have a brake pad on backwards, let alone drive on a "backwards pad" without knowing it. The pin was broken by a service tech and they wanted to pass the blame to me. I told them I wasn't buying it. The manager told me they were professionals and their analysis was correct. I took my car without them fixing the backwards pad. As I drove off, I felt that my wheel was going to fall off!! The car was in worse shape than when I brought it to them! I drove into the next shop which happened to be NTB. They diagnosed the problem and agreed with me that it is impossible top have a pad on backwards and the one of the techs must have broken the pin while removing the pad. NTB only charged me $80 (Miller Bros. wanted to charge $450) to fix the problem Miller Bros started AND they called Miller on my behalf. They were hung up on. Please save yourself time and money and avoid this disaster of a dealership. More



