Nelson Nissan

Excellent experience! My sales person (Christian) was excellent. Every conversation was done openly and upfront. This was definitely my best car purchase experience hands My sales person (Christian) was excellent. Every conversation was done openly and upfront. This was definitely my best car purchase experience hands down. So good that my next car will be coming from there too. More

RUDE MECHANIC!!!! I WILL NEVER RECOMMEND ANYONE TO GET SERVICE WORK DONE AT THIS LOCATION. THERE WAS A MIS COMMUNICATION WITH MY A/C GETTING FIXED. I ASKED THEM TO CHEC I WILL NEVER RECOMMEND ANYONE TO GET SERVICE WORK DONE AT THIS LOCATION. THERE WAS A MIS COMMUNICATION WITH MY A/C GETTING FIXED. I ASKED THEM TO CHECK MY A/C AND SAID I BELIEVE IT WAS THE BLOWER BUT WASNT SURE TO PLEASE CHECK IT. I PAID FOR THE SERVICE AND GOT IN MY CAR AND THE A/C WASN'T WORKING STILL. I WENT BACK INSIDE AND TOLD THEM IT WASNT WORKING...THE TECH AND SERVICE MGR ALONG WITH THE MECHANIC CAME OUT TO LOOK AT IT. THE TECH OFFERED TO LET ME KEEP THE LOANER WHILE THEY FIX WHAT WAS WRONG. BUT THE MGR SAID NO.I WAS UPSET BUT I NEVER RAISED MY VOICE I JUST WANTED TO KNOW WHY IT WASN'T FIXED. THE MECHANIC LOOKED AT ME VERY ANGRILY AND SPOKE VERY RUDE TO ME IN FRONT OF HIS MGR AND TECH.AT THIS POINT I DIDNT LIKE HOW HE SPOKE TO ME AND THE MGR DIDN'T SAY ANYTHING TO HIM ABOUT HOW HE WAS RUDE TO ME. THE MGR DID GIVE ME MY MONEY BACK AND TOLD ME THEY COULDN'T FIX IT BECAUSE THEY DIDN'T MAKE THE A/C CONTROL HEAD ANYMORE. More

Good customer service I like their service Jeff got me in an out I would recommend Nelson Nissan. When I went to purchase a used car I drove away in a 2017 I was speechles I like their service Jeff got me in an out I would recommend Nelson Nissan. When I went to purchase a used car I drove away in a 2017 I was speechless. Go to Nelson Nissan More

Thanks James Harper James was very helpful and eager to assist in any way he could. Very easy transaction. Happy with the experience. Staff was very nice in general. James was very helpful and eager to assist in any way he could. Very easy transaction. Happy with the experience. Staff was very nice in general. More

Awesome experience I had an awesome experience purchasing my new vehicle from Nelson Nissan. After researching the different Nissan Dealershiips, Nelson Nissan was will I had an awesome experience purchasing my new vehicle from Nelson Nissan. After researching the different Nissan Dealershiips, Nelson Nissan was willing to provide me the best deal. Suzie Gentleman was a great sales consultant and made the experience truly a great one. More

Incredible Experience! This was absolutely the most positive experience I have EVER had in purchasing a car. I was dreading buying a car but EVERYONE was so helpful. Being This was absolutely the most positive experience I have EVER had in purchasing a car. I was dreading buying a car but EVERYONE was so helpful. Being an older female you have the expectation of not being treated fairly. I was treated like a queen! My deal was exceptional. I urge anyone considering buying or leasing should go to Nelson Nissan FIRST! Thanks to all of you. I am not related to anyone at this dealership. More

Thanks Brett Higgins! I had an amazing experience at Nelson Nissan, I came here to buy a new car and trade I my Mini Cooper. My experibce did not feel like I was at a car d I had an amazing experience at Nelson Nissan, I came here to buy a new car and trade I my Mini Cooper. My experibce did not feel like I was at a car dealership it felt like a very welcoming atmosphere, everyone was incredibly friendly and I appreciated how above and beyond they went to make me as a customer happy! They gave me a very reasonable trade in offer for my Mini, and I'm beyond thrilled with my car purchase. More

Stranded I would not recommend buying from Nelson auto Group!!!!!! I Bought and paid cash for a brand new 2016 Nissan Titan Xd platinum at Nelson Nissan in Bro I would not recommend buying from Nelson auto Group!!!!!! I Bought and paid cash for a brand new 2016 Nissan Titan Xd platinum at Nelson Nissan in Broken Arrow! I have had nothing but issues out of this truck! Every time I have took it to Nelson Nissan I have been treated poorly, multiple times they have forgot to contact me when my truck was ready! I've tried contacting management to never get a response! Apparently They don't live by there core values they have posted on there walls. Leaving without my truck multiple times! I have brought it in for electrical issues that have not been fixed. Such as the whole dash, and radio shutting completely off while driving! And that has not been fixed. I had the engine and tranny go out with only 20k on it . I was stranded on side of the highway for 5 hours finally got it towed but they would not tow my trailer and told me I was responsible for that! Nelson Nissan replaced the engine and tranny. After picking it up 20 miles down the road the truck breaks down in the middle of the freeway, I managed to limp it off the freeway. I begin inspecting under the hood to find it had a Turbo Hose that was not even connected and a sufficient amount of DEF leaking under it. They towed it back. I went in the next day The Executive Manager David said it was not a big deal and I begin to explain how I have been treated and after getting into an argument I was told "YOU CAN NOT EXPECT FOR IT TO BE FIXED CORRECTLY THE FIRST TIME CAN YOU?" and then I asked him what happens when it breaks down again with my family in middle of the freeway AND causes a wreck! he begin smarting off I could take my buisness else where! So I will be using Jim Glover Nissan! Who we have bought from I do not feel safe putting my family and pregnant wife in a vehicle that is poorly repaired and not reliable. And then I receive a call offering me a hundred dollars to take down my review! So you all wouldn't see this that right there is sad I am without a vehicle $50,000 waisted and they want to bribe me!!!! More

Bad service I called this dealer ship and left a message for the service department 5 times in 2 days and never got a call back 3 days now. The 6th time my husban I called this dealer ship and left a message for the service department 5 times in 2 days and never got a call back 3 days now. The 6th time my husband called and ask to speak to the General Manager and he was told that they was to busy to take our call. I will never let them service our car again and will never buy another vehicle there. More

We enjoyed our entire experience. We were greeted and our salesperson introduced herself immediately. There was little "waiting time". We were offered refreshments, and had a great sa We were greeted and our salesperson introduced herself immediately. There was little "waiting time". We were offered refreshments, and had a great salesperson by the name of Susie Gentleman. She took time to visit with us as we moved through the learning process of finding out about the car we were interested in buying. Our treatment was actually better than we have experienced in the past at other dealerships. More