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Nelson Nissan

Broken Arrow, OK

4.3
201 Reviews
The team at Nelson Nissan would like to welcome you to our dealership in Broken Arrow where you can search for Nissan vehicles near Tulsa, OK. We’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Broken Arrow and Tulsa, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Broken Arrow count on the high-quality vehicles and services found at Nelson Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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800 W Queens St

Broken Arrow, OK

74012

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Showing 201 reviews

August 25, 2026

2 hr and 15 min with appointment oil and tire rotation, you really need a express line for this. Oil was over filled, battery positive cover left open, tire pressures were incorrect. More

by HEIDY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Janda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Nelson Nissan responded

Thank you for sharing your experience with us. We apologize for any inconvenience and will work to improve our service in the future. Please contact us directly so we can address these issues. Thank you.

August 25, 2026

It was ok…. they were friendly and helpful . Keep me infirm . I will go back . More

by samrivett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Sep 01, 2026 -

Nelson Nissan responded

Thank you for the review! We're glad to hear our team was friendly and helpful. We'll be sure to keep you informed and look forward to seeing you again soon!

August 25, 2026

Very accommodating, attentive and compassionate staff. They were very helpful and knowledgeable and I feel like I got the best deal for my money. More

by 8060875
Recommend Dealer
Yes
Employees Worked With
Kristen Wheeler and Corey Ellis
Sep 01, 2026 -

Nelson Nissan responded

Thank you for the amazing review! We are thrilled to hear that our staff was able to provide you with a positive and knowledgeable experience. We pride ourselves on our customer service and are always happy to help you get the best deal possible. Hope to see you again soon! #customerlove #bestdeals #happycustomers

August 25, 2026

Great service. Loved the one person model. They took great care of me!! What a great team! More

by Craig.a.pinkerton
Recommend Dealer
Yes
Employees Worked With
Aaron Janda
Sep 01, 2026 -

Nelson Nissan responded

Thank you for your kind words! We pride ourselves on our one person model and it's always our goal to provide exceptional service. Your satisfaction is our top priority and we're glad our team took great care of you. We appreciate your support! 🙌 #GreatTeam #CustomerSatisfaction

August 25, 2026

Service was good except, I asked for no car wash because the vehicle was recently detailed. It got washed and was left with terrible water spots. The tire pressure report was at listed at 32 or 36 pounds al More

by gmike31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name. It was a unique name.
Sep 01, 2026 -

Nelson Nissan responded

Thank you for sharing your experience, . We apologize for any inconvenience with the car wash and tire pressure. We'll review our processes to ensure thorough checks and communication before moving forward. Please reach out to discuss further.

August 25, 2026

Communication was great, and they did a video and explained everything about my car and sent it to me to make informed decisions. More

by austinjen
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 20, 2026 -

Nelson Nissan responded

Thank you for your kind words about our communication and video service! We strive to keep our customers informed and satisfied with their vehicle.

August 25, 2026

Amazing team. Always fair, honest and easy to work with. The Nelson team is always amazing. Every time I go in they're fair, honest and easy to work with! More

by joshoneal17
Recommend Dealer
Yes
Employees Worked With
Corey
Sep 01, 2026 -

Nelson Nissan responded

"We are thrilled to hear about your positive experiences with our team at Nelson. Our top priority is always to provide fair, honest, and easy service. We appreciate your continued support and look forward to working with you again!" #NelsonProud

August 25, 2026

Cory was helpful and easy to work with. And the the service was fast, did not have to wait long. More

by kencar888
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 01, 2026 -

Nelson Nissan responded

Thank you for your kind words, we strive to provide excellent and efficient service. We appreciate your business and look forward to working with you in the future. 😊

August 25, 2026

Service agents were hard to get ahold of. Days would go by with no update. Texts and phone calls went unanswered. More

by chris@osiyometals.com
Recommend Dealer
No
Employees Worked With
George and Rebecca
Sep 11, 2026 -

Nelson Nissan responded

Thank you for letting us know about your experience. We apologize for any inconvenience and are committed to improving our communication. We appreciate your valuable feedback.

August 25, 2026

Everyone pleasant enuf, but I had to tell them I had a service agreement for oil change. Seems like they shld know that. Also they said I had to make my appt on a certain day to see ur lady that does wind More

by Dandr1959
Recommend Dealer
Yes
Sep 11, 2026 -

Nelson Nissan responded

Hello! Thank you for bringing this to our attention. We apologize for any inconvenience regarding the service agreement and scheduling. Rest assured, we will address this with our team to ensure a smoother experience for our valued customers. Thank you for choosing us. We appreciate your business!

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