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Nelson Nissan

Broken Arrow, OK

4.2
188 Reviews
The team at Nelson Nissan would like to welcome you to our dealership in Broken Arrow where you can search for Nissan vehicles near Tulsa, OK. We’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Broken Arrow and Tulsa, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Broken Arrow count on the high-quality vehicles and services found at Nelson Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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800 W Queens St

Broken Arrow, OK

74012

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Showing 188 reviews

August 25, 2026

Smooth and easy service appointment. In and out quick Service department was great to work with More

by vgoff78
Recommend Dealer
Yes
Employees Worked With
Kristen in Service
Sep 01, 2026 -

Nelson Nissan responded

"Thank you for your positive review! We're thrilled to hear that your service appointment was smooth and easy, and our Service department provided great assistance. We value your time and strive to make your experience quick and hassle-free. Thank you for choosing us!"

August 25, 2026

Problem was covered under warranty and even though I was told on the phone they didn't any rental cars Zach made a call and was able to get me one More

by shandawright1990
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 01, 2026 -

Nelson Nissan responded

"We're happy to hear that we were able to assist with your warranty issue and provide a rental car. We always strive to go above and beyond for our customers. Thank you for your feedback!"

August 25, 2026

I had a great experience with knowledgeable individuals. They helped me fix my car with no issues. More

by marktdavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pinkerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Nelson Nissan responded

Thank you for sharing your positive experience with our team! We are delighted to provide knowledgeable and hassle-free service for your car. We appreciate your support and look forward to serving you again in the future.

August 25, 2026

I like that it is always clean and receptive, friendly. With wonderful service. Always helpful and ready to answer any questions. More

by GMASUE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinden Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Nelson Nissan responded

Thank you for the glowing review! We take great pride in keeping our space clean and providing exceptional service to our customers. We are always happy to assist and answer any questions you may have. Your satisfaction is our top priority!

July 16, 2026

I found a used Nissan Frontier on their website and it looked to be a pretty good deal so I went there immediately to take a look. They sent a sales rep over to me that instantly gave bad vibes, she looke More

by Jim Lagle
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
No Idea
Sep 04, 2026 -

Nelson Nissan responded

Thank you for taking the time to share your experience. We are genuinely sorry to hear that your visit left you feeling disrespected and frustrated. That is certainly not the experience we want for anyone who walks through our doors, and we understand why you would be disappointed, particularly given your history with the Nelson name. While we have every reason to believe our team members are doing their best to treat our guests with professionalism and respect, we also understand that what matters is how the interaction was experienced by the customer. If you felt that you were met with an attitude, were not given the information you were looking for, or were made to feel uncomfortable during your visit, we sincerely apologize. That is not how we want our guests to feel. We also want to clarify our pricing policy. Since May of 2019, Nelson Nissan has operated under an upfront, no haggle pricing model. The price advertised is our best price, and we do not negotiate based on whether someone is paying cash, financing, purchasing a new or used vehicle, or how many vehicles they may have purchased from us previously. We made this change because we believe every customer deserves the same fair price from the beginning, without having to negotiate to get it. We certainly understand wanting to ask whether there is additional flexibility, especially when purchasing an as-is vehicle, and there is nothing wrong with asking. Our responsibility is simply to explain our pricing policy respectfully and professionally. As for your previous purchases, we’re sorry for the confusion surrounding that conversation. Regardless of what information was available to our team at the time, you should never have been made to feel that your history with Nelson was being dismissed or questioned. We are disappointed that your visit ultimately led you to take your business elsewhere. We sincerely appreciate the business you and your family have given Nelson over the years, and we would have much rather had the opportunity to earn your business again. We wish you the very best with your next truck and hope that, at some point in the future, we have the opportunity to provide you with the experience you should have received from us this time.

March 07, 2026

This is the worst dealership by far ive ever dealt with they completely took advantage of my 80 year old mother by recommended her a 2017 Nissan Sentra which is well known to be a problematic car one of t More

by bezzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
August 16, 2025

Best car buying experience of my LIFE! No pushy sales, no pressure. Gave me the price upfront and didnt hide numbers from me.. All staff is non-comission sales and looked out for my bes More

by ARMADALADY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyeria Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff McAlister, Brittany Nelson
July 09, 2024

Great place to buy a vehicle. Love that I know I'm getting their best price without me having to spend all day haggling back and forth. I knew it was a good deal already because I More

by airhunt2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Process was very easy. Most everything except the actual signing papers was handled either by email or text. More

by djscopper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Avery
November 10, 2023

Everyone was and everything helpful and everything they were all very attentive to my needs More

by silverslady39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Elliott
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