Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nemer Chrysler Jeep Dodge RAM of Queensbury
Queensbury, NY
514 Reviews
The Nemer Motor Group Mission: "We would like to invite and welcome you to be a member of the Nemer Motor Group family. Where customers and employees are treated with the utmost respect courtesy and integrity at every opportunity. Where ideas meet innovation. Where a complete vehicle experience is our passion."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 PM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 PM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 PM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 PM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 514 reviews
October 06, 2010
Went in for 50,000 mile service, and to have the brakes replaced. Received a call, did not have to change brakes, they didn't just go ahead and replace them. Was just out of warranty for the cooling fans. replaced. Received a call, did not have to change brakes, they didn't just go ahead and replace them. Was just out of warranty for the cooling fans. I still had to pay for the fans, but they were able to give me 10% off. More
by kamekazi787
Employees Worked With
don't remember
October 06, 2010
We have had our Dodge Minivan since I was pregnant with my son. Each and every time I take it in for service. I feel completely taken care of by Jen and the other members of the service dept. She not onl my son. Each and every time I take it in for service. I feel completely taken care of by Jen and the other members of the service dept. She not only knows me but knows my son (who is now 3). She and the other Employees are always courteous to both us of and make us feel welcome & comfortable. During the times that I have need additional work, I was treated fairly with explaination and pricing! All work has either held up with quality work. Again, it's been a place that my family and my van both have felt cared for :) More
by sldupont
Employees Worked With
Jen Dugan
August 11, 2010
My husband was trying to make my day, and he picked out a dodge journey for me, without driving it . We brought it home, and found that a 4 cilinder was not for us . He took the car back and all the folks at dodge journey for me, without driving it . We brought it home, and found that a 4 cilinder was not for us . He took the car back and all the folks at Nemer tryed there best to please him . we now own a wonderful dodge van that my husband did drive and liked very much. we need more power in a car, as we travel the moutains a lot . First to visit his mom in Ogdensburg NY, and south to visit my daughter and her family in South Carolina. Thanks so much for the kindness of the Nemer family. More
by Margaret Farrell
Employees Worked With
Vern Potter
June 10, 2010
I telephoned the dealership to speak with the service manager as I had locked my keys in my vehicle! The service manager was with another customer, but Tanner, instead of referring me to voice mail or t manager as I had locked my keys in my vehicle! The service manager was with another customer, but Tanner, instead of referring me to voice mail or taking a message, asked me if he could assist me. I told Tanner that I was not a dealership customer, but explained my problem and he immediately was helpful, instructing me to obtain my jeep's VIN number and call him back so that he could get a "door key" cut. After providing my VIN number, Tanner had called me back within 30 minutes to tell me he would have my key delivered to my office by the dealership runner. The dealership runner was also very helpful opening my door with the "door key" that had been made and explaining to me how it could not be used in the ignition. Excellent customer service by this dealership. More
by Pigbyrt
Employees Worked With
Tanner, Chris Rodgers, Dealership runner man
