
New Rochelle Toyota
New Rochelle, NY
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Travis was a pleasure to work with. He was professional and courteous throughout the entire sales process. He always called to update me on my car throughout the process as well. This i He was professional and courteous throughout the entire sales process. He always called to update me on my car throughout the process as well. This is my second car from the dealership and definitely will be back in the future to work with him again. More
Good experience with Travis Short and others. Travis was friendly and helpful and diligent on following up on the various steps needed for delivery. Overall it was very smooth. Travis was friendly and helpful and diligent on following up on the various steps needed for delivery. Overall it was very smooth. More
Very happy with Travis at New Rochelle Toyota who helped me with finding a new car faster than I’d dared to hope. Straightforward and responsive. me with finding a new car faster than I’d dared to hope. Straightforward and responsive. More
Purchased new RAV4 hybrid XLE for agreed upon price with no last minute price re-negotiations, unlike other dealer on central Avenue. All in all - a positive experience dealing with these specific employ no last minute price re-negotiations, unlike other dealer on central Avenue. All in all - a positive experience dealing with these specific employees: Sunae - (who gave OTD proving and not once forced us to put down payment on vehicle. They got us in the door. MyHa - sales rep who completed initial paperwork and took care of us generally. Darnell - our super efficient and transparent sales manager who finalized all paperwork. This specific team of employees were wonderful and have restored our faith in the car buying process. More
Travis was a brilliant help, a great pleasure to work with. Very pleased with my interactions with the whole team, including John the Financing Manager. Very honest professional. with. Very pleased with my interactions with the whole team, including John the Financing Manager. Very honest professional. More
I received my car through Travis Short. It was a very pleasant experience. He was very patient, answered all our questions and was a gentleman. My wife and I were very pleased with him. It was a very pleasant experience. He was very patient, answered all our questions and was a gentleman. My wife and I were very pleased with him. More
Travis Short made the process really easy and comfortable. Very friendly, attentative with great communication. No rushing, no long wait just get in, get whats perfect for you and get out. I h comfortable. Very friendly, attentative with great communication. No rushing, no long wait just get in, get whats perfect for you and get out. I highly recommend! More
Terrible experience with Sales and Finance here. They are extremely dishonest. We made a deal on a car and put down a deposit while we worked out financing from our credit union. We informed them it They are extremely dishonest. We made a deal on a car and put down a deposit while we worked out financing from our credit union. We informed them it would take 3 days and the person we met with implied that was fine. On the day we got our loan and everything finalized, transfer money from bank accounts and were 100% ready to buy the car. The sales person called and said our old deal was being thrown out because it "expired" and the new price of the car was thousands more than the old advertised price. We walked away and will NEVER go back. I would not recommend this dealership to anyone. They wasted our time and caused us to take out a loan that we now don't even need. You deposit means NOTHING and they can still change the price even if you signed paperwork. They are scammers with zero integrity. More
Travis Short made the entire car buying experience very pleasant! Travis was both professional and friendly. The entire process of negotiating and working out the purchase details was quick and straightfo pleasant! Travis was both professional and friendly. The entire process of negotiating and working out the purchase details was quick and straightforward. He worked with an excellent team - Mohammed Mulla and Darnell Duckett (finance). Travis was also able to find the 2 new vehicles in record time given this market. This would be the 5th Toyota my family has purchased from New Rochelle Toyota and again the salesperson made all the difference. More