
New Rochelle Toyota
New Rochelle, NY
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Friendly and Fast In the service department William Q is awesome. If you ever have questions or just for routine service he goes above and beyond to assure you're take In the service department William Q is awesome. If you ever have questions or just for routine service he goes above and beyond to assure you're taken care of. I thought I had a nail in my brand new Rav4 took it to the service department since I was in the area. Before they put it as a work order William checked it out and load and behold it was a tiny screw that didn't get to go through the tire! He saved me time! He was very personable and I'm grateful for his help. More
As always a great experience! Billy and Mehmet Edipov are awesome! However when I got there I dealt with Roland Riley, He was so unprofessional to say the least he looked as he did Billy and Mehmet Edipov are awesome! However when I got there I dealt with Roland Riley, He was so unprofessional to say the least he looked as he didn't want to be there and didn't care about the customers wants, tapping the desk with his finger after I asked him a question and his response was that I didn't need to know that since I'm not in the car business. At that point I was done I've never been treated that way in New Rochelle Toyota. I almost gave up on toyota but decided to go back the next day since I've been with them for the past 10 years. I was greeted by Mehmet, from there on it was a great experience! I got the car I wanted, the price I wanted all with a great smile from Mehmet. Mehmet was very professional and personable. My brother in law is looking into getting a toyota for his next car and I highly recommended Mehmet. More
fast and friendly early morning service is a plus . quick turnover and friendly staff. convenient location near my home is also a no brainer . just need bagels to go wi early morning service is a plus . quick turnover and friendly staff. convenient location near my home is also a no brainer . just need bagels to go with the coffee More
Very Positive Experience! Jimmy was very professional and pleasant. He communicated with me at all times about my vehicle. My vehicle was returned to me in an excellent conditi Jimmy was very professional and pleasant. He communicated with me at all times about my vehicle. My vehicle was returned to me in an excellent condition. More
Bad Customer Service Salesman lied to me. Said he would put my over miles in new car deal. Now no one calls back. Saddled with $2500.In debt! Salesman lied to me. Said he would put my over miles in new car deal. Now no one calls back. Saddled with $2500.In debt! More
EXCELLENT SERVICE, BEST PERSONNEL. I was welcomed by Mr. Irvin, he is the best Toyota representative I have ever met and I've been in plenty of Toyotas. He helped me out with all my pro I was welcomed by Mr. Irvin, he is the best Toyota representative I have ever met and I've been in plenty of Toyotas. He helped me out with all my problems as soon as I arrived, communicated with me via text and kept me updated with my car service. I would definitely come back to do my service from now on thanks to Mr. Irvin. Christian Torres More
excellent Mr,Walter Smith is simply a wonderful and knowledgeable Service Manager, He kept me informed of any issues happened with my suv., I want to thank him Mr,Walter Smith is simply a wonderful and knowledgeable Service Manager, He kept me informed of any issues happened with my suv., I want to thank him again for his help. More
Excellent Service We had a great experience. This is our sixth purchase from New Rochelle Toyota where we dealt with Billy and the service here is amazing. We highly re We had a great experience. This is our sixth purchase from New Rochelle Toyota where we dealt with Billy and the service here is amazing. We highly recommend. -T Marku More
Excellent Service Irvin Paneto is simply the BEST Service Manger by far! He is very knowledgeable and thorough when handling my service needs. He provides excellent cus Irvin Paneto is simply the BEST Service Manger by far! He is very knowledgeable and thorough when handling my service needs. He provides excellent customer service and is extremely patient, honest and respectful. I give him a 10 out of 10! More
Excellent service- great employees Toyota of New Rochelle makes your experience a breeze from start to finish. I usually go to Walter Smith because he tells you everything you need to k Toyota of New Rochelle makes your experience a breeze from start to finish. I usually go to Walter Smith because he tells you everything you need to know and what will be happening. Walter also texts you while your waiting as to what’s going on and if you have any questions to reach out to him. I’ve never had to return for the same repair. My past and present experiences are all good. Keep up the excellent work you do and your awesome customer service!👍🏼 More