New Rochelle Toyota

Billy was excellent. Professional and gave me a great deal. I got more than I expected. He was very easy to work with. I would recommend this dealership to anyone. Thank you, Billy. deal. I got more than I expected. He was very easy to work with. I would recommend this dealership to anyone. Thank you, Billy. More

Such a Great experience; Billy and Devon were wonderful to work with and gave us a great deal. Looking forward to our new highlander and coming back in the years to come! to work with and gave us a great deal. Looking forward to our new highlander and coming back in the years to come! More

We went to New Rochelle Toyota to look around. It was our first time seaching for a car. We were not expecting to find anything we liked especially for a picky 21 y/o. Patty Zimon found just what we wan our first time seaching for a car. We were not expecting to find anything we liked especially for a picky 21 y/o. Patty Zimon found just what we wanted and could afford. She was informative and knowledgable about the cars. She went above and beyond what I'm used to at dealerships. She stayed late into the evening to complete the paperwork so we didn't have to come back again. Allan Stern finalized all the paperwork. There sure was a lot! He was professional and friendly. He walked us through each complicated financial step with ease and class. We really enjoyed the service and would recommend this dealership to anyone. More

I have been going to different dealerships for quite some time now but I was never happy with the customer support that many dealers were offering. Buying a car is a great challenge and not having the correc time now but I was never happy with the customer support that many dealers were offering. Buying a car is a great challenge and not having the correct advices and help will make you think twice about buying a car. However, after a family friend's recommendation, I went to Toyota New Rochelle, and I must say, it was one of the best decisions I've made. The main reason why I am writing this review is to compliment the impeccable customer service by Mr. Bob Shehu (salesman) and Mr Billy (sales manager). They both had a great knowledge of the cars and they were able to answer every single question I had for them and with their help and advice, I was able to get out of Toyota New Rochelle with a brand new car at a great price without having second thoughts. I recommend this dealership to anyone who is interested on buying a car. Great place and great customer service. Bruno More

This dealership has provided me with the very best, individualized service I have ever experienced. They went above and beyond at every turn to help me with vehicle selection, preparation, and financin individualized service I have ever experienced. They went above and beyond at every turn to help me with vehicle selection, preparation, and financing to get me in my new 4 Runner in less than 24 hours. I recommend New Rochelle Toyota as an outstanding, personalized dealership. There is simply no reason to go anywhere else. The men helping me were Robert Enoch and Joe Wright, and I am grateful to them for their professionalism, and skilled effort on my behalf. More

WeI were ready for a new car but unsure whatwe really wanted. After 8 years of driving an acura, I cant tell you how excited I am that i own a Toyota. Mohammed made us feel comfortable from the moment wanted. After 8 years of driving an acura, I cant tell you how excited I am that i own a Toyota. Mohammed made us feel comfortable from the moment we walked into the showroom. His customer service skills go above expectations!! He truly helped make our decision easy. Billy also helped this whole experience a very easy and comfortable one. They are two great representitives of Toyota! I have been in the customer service field for 25 years and they both exhibit great customer service skills as well as representing the Toyota brand in its finest form! More

Great customer service. Very informative, didn't try to push me through the door and send me on my way with a bad deal! Would definite come back in the future. Jason was a great salesperson as well. Fri to push me through the door and send me on my way with a bad deal! Would definite come back in the future. Jason was a great salesperson as well. Friendly, yet very educated on the vehicles and their specs. More

STAY AWAY! Do NOT buy a car here or get your car serviced here! I took my Matrix in for a simple oil change. Everything seemed fine. The service rep told me I needed a new battery, and it cost $181. When here! I took my Matrix in for a simple oil change. Everything seemed fine. The service rep told me I needed a new battery, and it cost $181. When I refused, he tried to pressure me to buy it. No big deal. I drove off, thinking everything was fine. But my engine was making a weird noise, and the maintenance required and the check oil lights were on. So the next morning, I took my car to Greenwich Toyota. Turns out, New Rochelle Toyota drained all of the oil from my car, but NEVER put new oil in. And my car battery is fine. No need for a new one. Avoid New Rochelle Toyota at all costs. This place STINKS! p.s. A few years ago, I tried to buy a Camry from New Rochelle Toyota. We agreed on the price, I put down a deposit, and we were all set. Two days before I was supposed to pick up my new car, I called to confirm. They told me the price went up $2,000. I had to fight for three weeks to get my deposit back. More

Great experience. Very knowledgeable professionals made this purchase of my 2013 Prius enjoyable! I highly recommend this dealership for a purchase of a new or used Toyota. this purchase of my 2013 Prius enjoyable! I highly recommend this dealership for a purchase of a new or used Toyota. More

I bought a beautiful white V6 Camry here yesterday. While shopping for the car, I have talked to at least 30 car salesmen, but non of them was able to give me an honest and plain explanation of the fees and shopping for the car, I have talked to at least 30 car salesmen, but non of them was able to give me an honest and plain explanation of the fees and expenses involved in the lease agreement. I was offered different degrees of rip off deals, and was constantly denied understanding the price structure, and it usually ended in "This is the best price, but you have to buy it now, right now!" Do not fall for this. Then I came to New Rochelle Toyota, and talked to Paul Agosti, and for the first time was able to gain insight of how the how deal works. He was patient, courteous, informative and was not pushy. We went through different models and trims, different down-payment options and all the fees involved. I was still shopping around afterwards, but when I called Paul again, and he knocked off the price by 10% and knowing what a good experience I had over there, I knew New Rochelle Toyota was "the" place. All the other guys over there were also very polite and accommodating, thanks everybody! P.S. When I showed the offer I got from Paul to one of the other NYC Toyota dealers, the guy almost got a heart attack, he couldn't believe by how much this offer was better than the one he gave me! More