New Rochelle Toyota
New Rochelle, NY
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My mother and I came to New Rochelle Toyota to turn in a Corolla we had previously leased and to hopefully get a newer model. Everyone from the greeter at the door to the floor staff were friendly and atte Corolla we had previously leased and to hopefully get a newer model. Everyone from the greeter at the door to the floor staff were friendly and attentive. The staff was very helpful in discussing our options and answering all questions we had about moving forward. When we decided to get a new lease Billy and Patty were very accommodating and committed to making sure we left with a car that we wanted. Billy made it a point to make sure we got the most out of this experience and our purchase. We are very satisfied with our new 2013 Corolla S and our entire experience with the New Rochelle Toyota staff. More
This is my third car purchased from the dealership. The salesman Richard was very helpful and efficient explaining options and prices. Billy and Richiemade sure the car was ready the next day...I'm very h salesman Richard was very helpful and efficient explaining options and prices. Billy and Richiemade sure the car was ready the next day...I'm very happy. More
David Ceballos salesman was extremely professional courteous and honest. The process was pleasant and the finance manager Andy was also very professional and honest. I highly recommend New Rochelle To courteous and honest. The process was pleasant and the finance manager Andy was also very professional and honest. I highly recommend New Rochelle Toyota to anyone looking for a hassle free car buying experience. More
I have never had such a GREAT experience at a car dealership such as this! From the start I had a bad experience in another Toyota dealership, therefore I was not going to return to that one. I was dealership such as this! From the start I had a bad experience in another Toyota dealership, therefore I was not going to return to that one. I was greeted and welcomed into this dealership much better then the original. I was seated quickly and helped fast. I was able to get my truck apraised and a price on the car I wanted. I was given so much time and pacients I was floored! I was so glad I was helped in a decent way like I was human. They took their time and bared with me while I thought before I agreed! I will soooooo0o0o0o0o0 recomend this dealership and Steven Davis to friends and family! More
great experience better then other dealers. The service was friendly and fast.The hours of service were so helpful for a working person.the work was done well. was friendly and fast.The hours of service were so helpful for a working person.the work was done well. More
Irvin 'Will' Paneto was very professional and courteous. He made my visit pleasant and had my service completed in a timely manner. I would ceratinly go back and deal with Mr. Paneto. He made my visit pleasant and had my service completed in a timely manner. I would ceratinly go back and deal with Mr. Paneto. More
The service received was great and quick. Pavel Ihnatovich and Allen Stern were outstanding. If you are looking to purchase a car this is the dealer you should check out. Ihnatovich and Allen Stern were outstanding. If you are looking to purchase a car this is the dealer you should check out. More
Excellent Professional service from all personnel. Customer service very friendly & answers all questions. Dealership Bright, clean & save atmosphere to be in. You have my business for my next new ca Customer service very friendly & answers all questions. Dealership Bright, clean & save atmosphere to be in. You have my business for my next new car. Keep uo the good work. Thanks More
I bought my car from this dealership back in 2004. After I had exhausted all of my covered service visits, I tried taking my car to a 'trusted mechanic' that several of my family members went to. However a I had exhausted all of my covered service visits, I tried taking my car to a 'trusted mechanic' that several of my family members went to. However after an oil change that turned into me having to get my oil pan resealed 3 weeks later, I was done. I have been bringing my car here for service faithfully ever since then. This is the only Toyota dealership that I have ever had my car serviced at, and I have always been extremely pleased with their work. Walter was the first service manager that I ever dealt with. He was very kind, patient, and took the time to explain any and everything that my car needed to me. I know a little bit about cars, but am still on guard because I have had other mechanics try to get over on me since I'm a female. However, Walter always goes above and beyond the call of duty to make sure that I understand what is going on before I consent to any services being done on my car. On several occasions, he has even walked me back into the garage to actually show me worn out parts that need to be replaced and any other issues that may need to be addressed with my car. Furthermore, on days that I had to bring my car in when he wasn't working, he would call me a day or two later just to be sure that everything with my car worked out okay. The quality of customer service that Walter offers his clients is unparalleled. He is in a class by himself. I love having him take care of me when I bring my car in. However, it may been in New Rochelle Toyota's best interest to also have Walter train new service personnel in his department. Toyota dealerships are definitely plentiful, but I'm sure that having people like Walter on staff definitely helps with customer retention at this particular service location. More
He was very kind and got to the point of what was needed for my car, like filter needed to be change. And Took Time and show me what was needed for my car. The experience I had with him I would tell anyone for my car, like filter needed to be change. And Took Time and show me what was needed for my car. The experience I had with him I would tell anyone that New Rochelle Toyota workers knows there work. They are very friendly,and the price is right. More