New Rochelle Toyota

When I initially came to the dealership, I automatically told Demond that I had a Honda Lease and just wanted to see my options. (I didn't want to haggle and in my head a sales person is not my friend!) W told Demond that I had a Honda Lease and just wanted to see my options. (I didn't want to haggle and in my head a sales person is not my friend!) When showing me the vehicle he specifically asked me what I absolutely had to have in the vehicle,etc, etc. He basically informed me on what Toyota had to offer and met all of my criteria. Demond was at all times, very informative and professional. All of the questions that i asked him, he definately had an answer to my satisfaction. Low and behold, I ended up signing for the vehicle and will recommend friends and family to the dealership. It is quite obvious that he takes pride in his work. My only dissapointment was the status of the rubber floor mats, which is no fault of his. I am hoping that they will be coming in soon. I would give him the highest rating due to the fact that he described and walked me through the entire transaction with ease. I didn't feel pressured. My family and I are extremely please with our purchase. Thank You Demond!!! More

I bought a new Toyota Camry last month and worked with Raquel Diamond. I feel lucky to have had Raquel as my saleswoman because she is very knowledgable and made purchasing my new car both fast and pai Raquel Diamond. I feel lucky to have had Raquel as my saleswoman because she is very knowledgable and made purchasing my new car both fast and painless. Plus, she is very personable and easy to relate to which makes dealing with her a very pleasant experience. She not only gave me a very fair price for the car, she had me drive it off the lot the same day. And because I had my old car with me, she even drove it back to my house with me so I didn't have to take a taxi back to the dealership to pick up the new car. Now that's service! Because of Raquel's fast work, I had a new car to drive that night for a date I was going on. It never hurts to pick a girl up driving a brand new car. Thanks, Raquel! :-) More

The first encounter was a little difficult with some misunderstanding/miscommunication. But if the buyer knows his/her maths and stick to his/her budget everything should be OK. Towards the end of the n misunderstanding/miscommunication. But if the buyer knows his/her maths and stick to his/her budget everything should be OK. Towards the end of the negotiation, the sales and his manager confirmed no other fees will be added to our finally agreed upon figures. However, they came later saying that I have to pay for the DMV! Although this amounted for only ~$280.00 I was pissed because I felt like I've been lied to. But we managed through this and the overall experience was good. More

Everyone was very friendly and helpful on the day I signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When it came to the final financing I wasn't as careful as usual and fell for the added coverage when presented as an addition to the monthly payment rather than the total cost. My fault. When I returned to pick up the car, Harry was still extremely friendly and helpful while others were less so. Not a big deal since I recognized everyone was busy. More

I thought Racquel was very helpful and professional. I would go to her again in the future. She is knowledgeable and friendly. The rest of the staff was pleasant and courteous. would go to her again in the future. She is knowledgeable and friendly. The rest of the staff was pleasant and courteous. More

I was not looking forward to the car sales person trying to sell me anything and everything until Raquel Diamond became my sales person. She was very sincere, very knowledgable and very thorough!!! I was ve to sell me anything and everything until Raquel Diamond became my sales person. She was very sincere, very knowledgable and very thorough!!! I was very impressed and satisfied with her service and would happily refer ALL my family and friends to her at New Rochelle Toyota. Thank you Raquel for a truly wonderful sales experiense ;)She is fantastic!!!!! More

Harry satin, our sales agent was VERY! VERY! knowledgeable about all the cars we looked at. Harry Satin was very courteous to my sister and I. We both walked away with amazing cars at unbelievab knowledgeable about all the cars we looked at. Harry Satin was very courteous to my sister and I. We both walked away with amazing cars at unbelievable prices. I would absolutely go back and recommend ALL FRIENDS AND FAMILY MEMBERS to go see these guys Joe wright, our loan officer was absolutely commendable. Billy, Nate, Kevin and Christian all treated us like family. Just a great environment to be in. They all had a smile on their face at all times. Thanks Guys!!! :) More

Harry Satin our sales guy, Nate Gray, Christian Roula and Joe Wright were great. I love those guys. They were very helpful and really nice. We were more important than a nice. They cared more about our needs Joe Wright were great. I love those guys. They were very helpful and really nice. We were more important than a nice. They cared more about our needs than just selling a car. Great place and I def will be back for my next car! More

I've recently had a great experience with the New Rochelle Toyota dealership, and specifically Raquel and Nate. Raquel was very accommodating and friendly and made leasing a new vehicle very afforda Rochelle Toyota dealership, and specifically Raquel and Nate. Raquel was very accommodating and friendly and made leasing a new vehicle very affordable and easy! The whole process took just a few hours and was pretty painless. Although they didn't have the exact model in stock that i was looking for, I felt really good about getting into the next closest model at a great price! Upon checking over the vehicle before leaving we did notice a few scratches and interior problems (not their fault), but both her and Nate were extremely accommodating and assured me it would be taken care of at my earliest convenience. And so far they've kept their word, following up right away on scheduling an appt. I have been leasing with Toyota for about 9 years now (almost all w/ New Rochelle) and would highly recommend this dealership to anyone looking for great service at a fair price! More

I loathe the whole car buying experience and so I was blessed to encounter Aida Bones as my sales person. Not only is she probably the most polite person you will ever encounter, but she was efficient a blessed to encounter Aida Bones as my sales person. Not only is she probably the most polite person you will ever encounter, but she was efficient and made the whole "waiting," "negotiating" and "buying" experience less painful. She did everything in her power to shield me from the unnecessary hassle and deliver my new car to me in a timely manner. Furthermore, she came in on her day off just to be there to deliver my car and when it didn't work out that day, her attitude remained positive and upbeat. When we made the final transaction, she was also there way beyond her end of workday. All the other sales people and managers were pleasant and accommodating. The environment is friendly and relaxed. More