New Rochelle Toyota - Service Center

They passed my car inspection with cracked tires and that is illegal in nys. It took them three times of me complaining my car did not feel right to tell me I needed new tires. But charged me for extras in b is illegal in nys. It took them three times of me complaining my car did not feel right to tell me I needed new tires. But charged me for extras in between. More

Walter Smith is the best. He gives me options, explains everything, and allows me to keep my car maintained while on a fixed income. He gives me options, explains everything, and allows me to keep my car maintained while on a fixed income. More

I recently visited the Toyota dealership service department for an oil change and tire rotation, but ended up having additional repairs done to my vehicle. Despite not being fully satisfied with the department for an oil change and tire rotation, but ended up having additional repairs done to my vehicle. Despite not being fully satisfied with the establishment, the standout experience was the service advisor, Robert Omelia. He was exceptionally professional, respectful, welcoming, good-spirited, understanding, and kind. His remarkable treatment and service are the sole reason I would consider returning. As someone who typically doesn't leave reviews, I felt compelled to share my positive experience due to Robert's outstanding service. More

This dealership service center is awful and very irresponsible. I bought a brand new car and the trunk stopped working after a month and already 3 months I am waiting for they gonna fix it, they cou irresponsible. I bought a brand new car and the trunk stopped working after a month and already 3 months I am waiting for they gonna fix it, they could not fix it in the service center and told me would need to send it to the body shop but they could not provide me substitute car and they are not sure how many days the repair will take. Until now I have been waiting call back from the service center, regarding the available car that I can leave for repair. This is very frustrating, you are paying monthly payments but can not use your car. More

Worst service: very unprofessional, inconsiderate of time and tasks and never care about customer, after 6 hrs waiting they messed up my truck and asked me to return in a rainy day Very very unprofessional and tasks and never care about customer, after 6 hrs waiting they messed up my truck and asked me to return in a rainy day Very very unprofessional to a limit exceeding imagination More

After having 4 Toyota Camrys, I only use New Rochelle Toyota for my sales and services needs. Irvin Paneto is the absolute best at what he does. Extremely knowledgeable and courteous, outstanding custome Toyota for my sales and services needs. Irvin Paneto is the absolute best at what he does. Extremely knowledgeable and courteous, outstanding customer service each and every time I’m there. I am always reminded when it’s time for service which I need with my busy schedule. Overall, New Rochelle Toyota is A+ in my book. More