New Rochelle Toyota - Service Center

excellent Mr,Walter Smith is simply a wonderful and knowledgeable Service Manager, He kept me informed of any issues happened with my suv., I want to thank him Mr,Walter Smith is simply a wonderful and knowledgeable Service Manager, He kept me informed of any issues happened with my suv., I want to thank him again for his help. More

Excellent Service Irvin Paneto is simply the BEST Service Manger by far! He is very knowledgeable and thorough when handling my service needs. He provides excellent cus Irvin Paneto is simply the BEST Service Manger by far! He is very knowledgeable and thorough when handling my service needs. He provides excellent customer service and is extremely patient, honest and respectful. I give him a 10 out of 10! More

Excellent service- great employees Toyota of New Rochelle makes your experience a breeze from start to finish. I usually go to Walter Smith because he tells you everything you need to k Toyota of New Rochelle makes your experience a breeze from start to finish. I usually go to Walter Smith because he tells you everything you need to know and what will be happening. Walter also texts you while your waiting as to what’s going on and if you have any questions to reach out to him. I’ve never had to return for the same repair. My past and present experiences are all good. Keep up the excellent work you do and your awesome customer service!👍🏼 More

Unparalleled Service Knowledgeable and professional service managers. A special nod to Walter Smith whom I have dealt with since my first vehicle purchase. When I bring my Knowledgeable and professional service managers. A special nod to Walter Smith whom I have dealt with since my first vehicle purchase. When I bring my vehicle in for service, he will review my history and provide service recommendations. That is why my vehicle performs just as well as it did when I bought it. The service managers are extremely accommodating, professional, and knowledgeable. In the 14 years that I have been servicing my vehicles I have never had a negative experience. The level of service provided is unrivaled and should serve as an example to every car dealership. More

Scheduled maintenance and repairs I appreciate Walter Smith's oversight of all work performed on my cars. He insures that all work is done properly and according to my specific reques I appreciate Walter Smith's oversight of all work performed on my cars. He insures that all work is done properly and according to my specific requests. My last service performed on 1/24/2019 required new brakes and belts as well as regular maintenance. Car now stops smooth as silk and no more mouse like belt sounds. Service at New Rochelle has always been surprisingly fast too, less than 4 hours for my last service. New Rochelle also provides WiFi, so I can use my laptop if I choose to wait. More

A very satisfied customer Thanks to my Service Manager 733 Irvin W Paneto, who makes sure, I walk out as a satisfied customer. He has taken care of me in a most curtest and pro Thanks to my Service Manager 733 Irvin W Paneto, who makes sure, I walk out as a satisfied customer. He has taken care of me in a most curtest and professional manner for years. I trust his judgment and advice; best of all he cares. He makes my biannual visit to New Rochelle Toyota rewarding. My Prius purrs like a kitten. More

Excellent diagnosis on my Toyota Matrix 2005 Christopher Gallo in the service department really helped me find out why my Toyota matrix was shaking so much. The service department went above and Christopher Gallo in the service department really helped me find out why my Toyota matrix was shaking so much. The service department went above and beyond and helped me find more issues that I will come do service for in the future. There prices where fair and my service advisor made sure my car was in good hands at all times. He even got me a shuttle ride home to since I was stranded in New Rochelle. More

This is an exceptional member of your team I have been getting my 2013 Toyota Prius serviced here since I purchased in 2013 and Mr Walter Smith has to be the most professional, nicest, genuine I have been getting my 2013 Toyota Prius serviced here since I purchased in 2013 and Mr Walter Smith has to be the most professional, nicest, genuine caring member of your staff. He is always pleasant, patient and courteous. I am very impressed with his exceptional level of service. Please tell him what a great person he is. More

good service at a fair price I always bring my Toyota back to this dealership for service. I usually prefer local independent mechanics to dealership service, but I came here fo I always bring my Toyota back to this dealership for service. I usually prefer local independent mechanics to dealership service, but I came here for warranty work, liked the service and always come back. More