Made an appointment with Austin last Saturday to look at vehicle, wow these people were great, as busy as they were had o problem checking out and driving the vehicle I was looking at. D id end up buying the jeep and am very pleased. Would recommend them for sure,Austin and Sussy were great
I was very skeptical at first about it. We live 2-2.5 hours away so we were nervous to make the trip. They made sure we were approved and their customer service was great. We were able to find something we really liked and they explained everything thoroughly. They were all very friendly and enjoyed our time there while getting everything prepared to make our purchase.
OMG!!! These people are total scammers stealing from the poor to feed the rich! So to try and make a long story short... They pressured me into a car that they knew was broken because we told them it was broken even had a code check done on it so we can prove it was broken. But they made it clear that with my poor credit it was the only car that I cold buy.... But not to worry cause it had a warranty.... Well the car stopped running... But suprise and then they tried to tell me that it's my fault that the car stopped running because we used starter fluid! And now they say that I have to give them $700 more! Don't walk away from this place run away screaming!
Sussy and Alma were fantastic to work with. I was in and out in 2 hours. Mike worked with me on what I wanted knowing I had some credit issues. It was the best experience I’ve ever had while buying a car. I will definitely recommend New Wave to everyone I know. Thanks again for everything!!
Words can’t explain how happy I am these people went above and beyond to help no other dealer would take a second look at me for my bad credit they gave me a chance and got me into this beautiful Malibu thank you team at new wave you guys are the best I truly appreciate it.
The dealership was good about making the sale and discussing warranty. Was told the vehicle had a complete inspection from bumper to bumper. 45 minutes and 30 miles after leaving the dealership, the “check brakes” appeared in the dashboard. No answer when calling the dealership so I left a message to call as soon as they opened the following day (two days ago.). Still no returned call. Mind you, we live in Colorado Springs. Believe there’s a great value in purchasing a used vehicle. But it’s only as good as the dealership that sells the vehicle.