Back

New Way Ford - Service Center

Coon Rapids, IA

4.7
10 Reviews

10 Reviews of New Way Ford - Service Center

Sort by
August 13, 2025

Service was prompt and thorough. The lug nuts were a little pricey, but overdue for replacement.. More

by winterjohnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McAlister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Deeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rehm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Tapps
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

This dealership is one of the best. There service department is always on top of your visit and explain what needs done or was done to your vehicle. Always courteous and helpful. More

by bevjerry0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Donna in service
August 05, 2025

They do a great job and I enjoy the picking up and dropping off of the car. However, more than once I've been charged for "oil change for life" and this time they have to return a check to reimburse m More

by DHEUPEL1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
July 30, 2025

They were really good to work with, there was more involved in servicing my car than expected and I was given a loaner until the car was ready. The problem was solved later and they were great. More

by djwilly65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Tapps
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Easy to work with and all went well. All was done within an hour. Thanks More

by daniel.1951vogel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Tapps
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

New Way has and is always my dealership. They are professional and concerned that your vehicle is serviced and gets the best care. . More

by hashack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McAlister
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Good, Good, good, good, Good, Good, good, good, Good, Good, good, good, Good, Good, good, good, More

by jerry-palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Tapps
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Does not take them long to do a oil change and when you vehicle is done they call you More

by marysub11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Tapps
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

New way is clean and organized with very helpful staff! I would recommend to friends. More

by wlhaukap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Tapps
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Great dealership, always willing to go the extra mile for their customers. The reviews are excessive tho More

by ftheulen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor