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New Way Motors

FERNDALE, MI

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rated
16 Reviews

10500 E 8 Mile Rd

FERNDALE, MI

48220

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16 Reviews of New Way Motors

October 25, 2023

Do not buy a car from New Way. They are a rip off the car stop running after months they will not assist you. They are robbers without a gun if anyone has purchased a vehicle from More

by javida76.jh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nesma Awad
Oct 25, 2023 -

New Way Motors responded

Ms. Hall, I am disappointed in this review, that judgment is not fair at all...You gladly purchased your 3rd vehicle from us and you now have had your Explorer running well for nearly a year now. you ran into a service issue at the service center with a warranty/service contract, and they do have a process/protocol that they follow. We cannot be involved nor assist in any out of pocket fees simply because you don't have the funds or feel you should not be responsible. I understand it can be frustrating and inconvenient, but the dealership and its employees, cannot predict how you will be driving or maintaining your vehicle once you drive off of our lot. You own it. It is your responsibility to keep your car well maintained and repair as you need to. Hope things work out for you, management team at New Way Motors.

Oct 25, 2023 -

javida76.jh responded

Is the truth you guys take a vantage of a whole lot of people and I know I’m not the only one because I read reviews I gave you all three opportunities and you fill me every three times so I want the world to know that y’all rob people without a gun I’m not the only one.

Oct 25, 2023 -

javida76.jh responded

I love how you try to make your car company look good but you’re wrong you abuse people and you do not treat no your customers like you do every vehicle I get from you guys were full of mess and I have to come out of pocket so I want the world to know do not buy a car from you

November 23, 2020

when I tell you I’m pissed I do not recommend anyone getting a car from New way motors on 8 mile. I got a car from them less than 5 months ago! 2011 Chevy equinox AL G & Marlon both knew that car was bo More

by Nesi Turman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AL G , Bossom , Nesma Awad
February 16, 2020

I would just like to say that my family and I had a wonderful experience at New Way Motor's. Mr. Bossim and Ms. Ava really helped us to get in a great safe vehicle. Thank you so much for your willingn More

by Mr. Mrs. Slaughter
Recommend Dealer
Yes
Employees Worked With
Nesma Awad
March 13, 2019

New Way Car Dealerships If you want a nice reliable vehicle visit New Way my experience was AWESOME!!!! my salesman was AL "G" go ask for him he's was the best!! and I've bee More

by Diana Mann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nesma Awad
August 21, 2018

go here! This review is wayyy overdue. First off, Chuck Norris was very friendly, knowledgeable, and professional. He listened to my concerns and actually want More

by you tired it
Recommend Dealer
Yes
Employees Worked With
Nesma Awad
August 17, 2018

Amazing !!!! Al was very helpful in helping me find the car. I would recommend New Way Motors to anyone in search of a car! I couldn’t be happier with my purchase. More

by Bryana_Armani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alll
April 16, 2018

Al Gardner is the best he is a awesome salesman Thanks and shout out to Al Gardner from newwaymotors I recommend newwaymotors to all my family and friends this is so awesome dealership very helpful More

by Dana.w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nesma Awad
February 23, 2018

They’re the best I like new way motors. They work with you. It may take some time but they will get the job done. Ask for Norris ! He’s the best More

by MicKayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Norris
February 04, 2018

Looks nice but there not there I made a mistake of buying a car here 4days after buying one it stated having transmission issues it would slip in 3ed and 4th and new way motors woul More

by Tyler1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Norris
September 07, 2017

Racist employees Went to new way mothers dealership walked around and no one asked if I could be helped. I was looking for a newer pre owned car. About 2 weeks late More

by TimothyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Norris
1