Newark Toyota World

Excellent service I brought my husband's truck in for brake pad work and recall work. James was my customer service person. After several hours, he came back out to tel I brought my husband's truck in for brake pad work and recall work. James was my customer service person. After several hours, he came back out to tell me that one of the recalls would take over 2.5 -3 more hours. I had a doctor appt that I couldn't reschedule. He secured a car rental for me so I didn't miss that appointment. He really went out of his way that day to do that and to explain in detail everything the truck needed. I really appreciated it. More

Good but distracting Everything was fine involving the servicing. I do have a suggestion however. It would be nice if you provided a small soundproof room where patrons Everything was fine involving the servicing. I do have a suggestion however. It would be nice if you provided a small soundproof room where patrons could read without the distraction of the television and/ or screaming children. Please consider. More

Great service I gave a high rating because of the service. I would recommend to others. I love my Scion xB! And the facility was nice and clean. I gave a high rating because of the service. I would recommend to others. I love my Scion xB! And the facility was nice and clean. More

Cheryl G. quickly resolved my car issues yesterday. Cheryl G. did a great job taking care of the recheck of my powered steering problem in my 2006 4Runner. She was very quick at understanding the situa Cheryl G. did a great job taking care of the recheck of my powered steering problem in my 2006 4Runner. She was very quick at understanding the situation and dealing with my time constraints. I was happy she explained exactly why it was still leaking and that the problem had been fixed in about one hour. She also was quick to get back with me about fixing the Prius brakes. Thanks for the quick and efficient service of my vehicles. More

Everything was great! Ken had all the answers & was very hel Ken Steen was not pushy at all but very helpful. We love our highlander! He took a lot of time with us to make sure he answered all our questions. Ken Steen was not pushy at all but very helpful. We love our highlander! He took a lot of time with us to make sure he answered all our questions. More

Keeping a older Siena on the road Newark Toyota continues to provide cost effective and timely service on my Siena with 140,000 miles in addition to surviving 3 teenagers learning to Newark Toyota continues to provide cost effective and timely service on my Siena with 140,000 miles in addition to surviving 3 teenagers learning to drive! Your team and facility are best in the business! Thanks for what you do! More

My maintenance visit Dacia was wonderful and made the entire experience very smooth and shorter than expected. My son and I elected to wait for our car and my son played i Dacia was wonderful and made the entire experience very smooth and shorter than expected. My son and I elected to wait for our car and my son played in the toy room. Dacia came in to show me my dirty filters and, shortly thereafter, our car was done. The entire visit lasted a little over an hour which was much shorter than I expected. More

Excellent service and waiting area Great place to get your service and work done; on-line scheduling, helpful and friendly serrvice employees, timeliness of work, quality of work, fabul Great place to get your service and work done; on-line scheduling, helpful and friendly serrvice employees, timeliness of work, quality of work, fabulous waiting area- I'll be back More

A wonderful Experience I enjoyed the service that I received at Newark Toyota World. The gentlemen Anthony Harris assisted I and my mother by showing us to the type of vehic I enjoyed the service that I received at Newark Toyota World. The gentlemen Anthony Harris assisted I and my mother by showing us to the type of vehicle we were looking for and let me test drive it to ensure I was comfortable with what I purchasing. After deciding on a car we stepped inside and discussed a fair price for the used car. Once a number was set and payments where decided upon they fixed up some damage on the windshield wipers and prepared the car for me near the front. After a quick check-up on the work I was off with my awesome Nissan Ultima. More

I was satisfied with the overall experience. I gave the rating because I really feel that way. I was impressed with the service I got from the service representative (Jake). My car runs like new I gave the rating because I really feel that way. I was impressed with the service I got from the service representative (Jake). My car runs like new again. More