Next Mile Ann Arbor

Excellent service and attention to detail. Made me feel special. Helped me find exactly what I was looking for. I would definitely recommend Mini of Ann Arbor special. Helped me find exactly what I was looking for. I would definitely recommend Mini of Ann Arbor More

Outstanding customer service We have purchased several vehicles from Mr Brinkman over the years. During that time we've had the opportunity to experience first hand his genuine co We have purchased several vehicles from Mr Brinkman over the years. During that time we've had the opportunity to experience first hand his genuine commitment to understanding and addressing customer preference. I have gone in unsure of what I needed and he was able to figure out exactly what we needed. Mr Brinkman doesn't overpromise and even a year after buying a car, I was able to call him for service recommendations, which have always been spot on. He is one of the few people who can spend 20 minutes helping you solve a car problem that is mind blowing and when you thank him, he says "my pleasure" and means it. His commitment to providing an outstanding experience from start to finish is incredibly refreshing given the sad state of customer service. More

They tell you it’s broken when it isn’t This has happened twice now! I take my car into the Mini of Ann Arbor (Mini Cooper dealership) and both times they have tried to sell me or have me f This has happened twice now! I take my car into the Mini of Ann Arbor (Mini Cooper dealership) and both times they have tried to sell me or have me fix parts on my car that did not need fixing. I took my car in for a flat and they came out telling me my car needs a new battery and my driving belt had a tear in it and that I should get it fixed right away and that they would be happy to do it for me while I wait. I told them no thanks and they still tried talking me into at least fixing the belt. I told them no once more and just had them fix my tire. The same day I go to a different mechanic to inspect my car. Told me I had no reason to replace the battery to my car and that the driving belt didn’t have a scratch on it. I don’t appreciate the mechanics trying to falsely tell me parts on my car need fixing when they don’t. I never have this issue with the Mini Cooper dealership in Southfield, only Ann Arbor. I’ve had to go to that dealership twice and both times they have tried to rip me off. $325 for an oil change and new wiper blades was the first time, and saying my battery and belt needed fixing when it didn’t was their second strike. Never going back unless I absolutely have to. More

Jonathon was awesome Took time with my daughter to see what she was looking for went over every thing .after leaving and called back with questions always took time with u Took time with my daughter to see what she was looking for went over every thing .after leaving and called back with questions always took time with us .he helped my daughter's dream of a safe and nice auto come true as her mother Best Buy experience we've had he was awesome More

Great experience! Great Experience, with excellent customer service. Our salesman Jonathan McClair, went above and beyond to make the deal. I highly recommend stopping Great Experience, with excellent customer service. Our salesman Jonathan McClair, went above and beyond to make the deal. I highly recommend stopping in and taking a look. More

Awesome Found a great csr, for a great ptice and very low miles. DID NOT MIND that I had to drive from Detroit to Ann Arbor for this Great deal! Found a great csr, for a great ptice and very low miles. DID NOT MIND that I had to drive from Detroit to Ann Arbor for this Great deal! More

Best car buying experience of my life Jonathan went out of his way to obtain great financing. He was professional and friendly. Jason was also super to work with. I can't say enough good t Jonathan went out of his way to obtain great financing. He was professional and friendly. Jason was also super to work with. I can't say enough good things about the whole team. I finally have my dream car and I love it! More

Jonathan M - top client server Jonathan was helpful and thorough through the entire process. Highly recommend you ask for his assistance. He reached out timely and answered my que Jonathan was helpful and thorough through the entire process. Highly recommend you ask for his assistance. He reached out timely and answered my questions without hesitation. More

Both purchase and service departments are great to work with I recently leased a new Mini from Mini of Ann Arbor. It took me several months to actually make a decision and Kristin eventually assisted me with or I recently leased a new Mini from Mini of Ann Arbor. It took me several months to actually make a decision and Kristin eventually assisted me with ordering a car with specific options from the factory. She kept me apprised of the progress of the build, shipping and delivery. Prior to this lease, I had used the Mini of Ann Arbor service department for my wife's car and was quite happy with the service (and I'm almost never happy with dealer service, so this was a pleasant surprise). Overall, a great experience More

Mini Purchase My experience with Jonathan at Ann Arbor Mini was exceptional. The dealership as a whole was clean, friendly, and efficient. Jonathan worked very ha My experience with Jonathan at Ann Arbor Mini was exceptional. The dealership as a whole was clean, friendly, and efficient. Jonathan worked very hard to get us the lowest interest rate available and was informed about the product. I would recommend this dealership to my friends and family. More