Next Mile Ann Arbor

Excellent customer service, great car We had an excellent experience buying a Mini Cooper Clubman at Mini of Ann Arbor. Jonathan made sure the used car was in top shape before he released We had an excellent experience buying a Mini Cooper Clubman at Mini of Ann Arbor. Jonathan made sure the used car was in top shape before he released it and Thad provided us with his knowledge of the vehicle’s service history. We highly recommend Mini of Ann Arbor and particularly recommend the Mini Clubman as a fun and stylish car to drive. Both of us are long legged and find the Clubman extremely comfortable when driving long distance. The back is as spacious as station wagons we’ve had in the past. Thank you Ann Arbor Mini for doing such a wonderful job getting our new (to us) Cooper looking so beautiful and running so well. This 2011 feels and drives like a brand new car ~ Rob and Patty Hoffman More

Great Customer Service! The staff here are always very customer oriented and provide a complete diagnostic of your car without pressure to pay for unnecessary service. I will The staff here are always very customer oriented and provide a complete diagnostic of your car without pressure to pay for unnecessary service. I will return here for additional service; Mike Delaney has been superb! More

Fast and easy I needed tires on my Honda and they had great prices and exceptional customer service. I was in and out in 20 mins and I left with a smile. I needed tires on my Honda and they had great prices and exceptional customer service. I was in and out in 20 mins and I left with a smile. More

Our 3rd MINI This is our 3rd Mini...we love them. We are new to the A2 Mini dealership but would absolutely go back & most definitely refer to Ms. CJ ...Non-pres This is our 3rd Mini...we love them. We are new to the A2 Mini dealership but would absolutely go back & most definitely refer to Ms. CJ ...Non-pressuring, great personality, quick at getting the business side fo buying a car finished...Thank you to everyone that was involved in selling us "JACK". K & M Klemmer More

Fast and easy car buying experience I came into the Ann Arbor Mini dealership, I knew what I wanted, I was on the road with my new car in record time. I have never had such a fast and e I came into the Ann Arbor Mini dealership, I knew what I wanted, I was on the road with my new car in record time. I have never had such a fast and easy experience at any other car dealership. I didn't have to meet with a bunch of people, Jonathon took care of everything. I couldn't be happier. More

"A pleasant customer experience" The dealership is a pleasure to do business with. The facilities are clean and customer-friendly. A Keurig coffee maker, a popcorn machine, and two de The dealership is a pleasure to do business with. The facilities are clean and customer-friendly. A Keurig coffee maker, a popcorn machine, and two desktop computers with Internet access are pleasant offerings during reasonable waiting times. Phone calls are answered promptly and go directly to a one-stop service person, rather than through "departments." My "personal" service person, Joe Twist, is professional, courteous, and responsive. He goes out of his way to make sure that I am not inconvenienced, such as providing a lease vehicle to get to work, for example. After the service is completed, a clean vehicle is delivered back to the customer. My only criticism with the dealership is that it takes too long to get certain parts. Following a recent accident during which the airbag went off, it took two weeks to get the side-curtain airbags from Germany. This caused my car rental allocation to be exceeded. A similar wait time occurred when my side view mirror was damaged. And when a run-flat tire had to be replaced, is was not available immediately at the dealership. However, these issues are a Mini brand problem, not shortcomings of the dealership itself; therefore, both thumbs up! More

My second MINI Very helpful and friendly staff. Great selection of MINIS with many price ranges. Gave me a fair price for my trade in and worked with us to get us a Very helpful and friendly staff. Great selection of MINIS with many price ranges. Gave me a fair price for my trade in and worked with us to get us a price we could work with for the newer MINI I got. Kristen was very helpful and sweet. She’s super patient and ready to answer questions. I will definitely be back for my next MINI. Hopefully this MINI won’t give me as many problems as my last. I love my new car. More

Family-styled service! I absolutely love my experience! The staff is beyond friendly, they really make you feel like you are a part of their family! I would highly recommend I absolutely love my experience! The staff is beyond friendly, they really make you feel like you are a part of their family! I would highly recommend this dealership to all of my friends and family! The next time I need a car I know where I will be going! More

Best car salesman I’ve dealt with. Jonathan is a honest, patient, and fun salesman to work with. He treated me like I was his own daughter and got me into the car I wanted. Jonathan is a honest, patient, and fun salesman to work with. He treated me like I was his own daughter and got me into the car I wanted. More

Quality in All Segments I had worked for General Motors for 42 years, and had many Company Cars and GM Dealership Buying and Servicing experiences. Hands down, Mini of Ann A I had worked for General Motors for 42 years, and had many Company Cars and GM Dealership Buying and Servicing experiences. Hands down, Mini of Ann Arbor provides the VERY BEST Service and Attention to the Little Details of any dealership I have been in, which are many. More