Ed, Dave and Yves are the BEST! I stopped by one evening on my way home from work and was greeted by a man named Ed. I wasn't quite ready financially to buy anything but I just wanted to get some information on financing, down payment etc. He told me how their "pay here" system worked and gave me a amount that I would need to put down. He was extremely friendly, knowledgeable, and not pushy at all. We had conversations about our families, our social lives and careers. I got a really good vibe from him and I felt like I could trust that he would be a good honest dealer. After I was able to gather my down payment, I stopped by again to talk with Ed however he was off that day so I talked with Dave, I told him about the conversation I had with Ed and that I had my money together. Dave was very helpful. He let me take a look at several trucks that they had on the lot. Again, Dave was not pushy, was very friendly and made me feel comfortable about buying from NHcars. Within about hour, all of the paperwork was done and I was the new owner of a 2001 Dodge Ram 1500 4x4. There were a couple of things that needed to be taken care of such as a little rust damage, ball and joint issues and the check engine light. Dave told me that all of those things needed to be fixed but that they would fix them and get it inspected before I drove it off the lot, I called Dave A LOT over the next two weeks to see how the work was going. He was very patient with me and always let me know what the status was and what they were still working on. Each time we talked he had details above and beyond what I expected. It was very obvious to me that the communication within the business was very good and he was on top of things. When I went to pick up my new truck, Ed was there and he not only remembered my name, but he also asked me about work, how I was holding up in all the snow and how my family was doing. Yves, the best mechanic I have ever had the pleasure of meeting came out of the back and told me everything that he had done and told me several times to come back if I needed anything at all. He also owns a Dodge Ram and is very well versed in its common issues. About a month ago, I was driving to work at about 7:45 am and the truck started to shake and I heard a scraping noise. I thought I had a flat but I pulled over to check and it was not a flat. I was very concerned because I am a teacher and I cannot be late for work. I immediately called Dave because I knew he was always there early. He told me to come directly to him and he would have it checked out. He was waiting for me when I got there, and had Yves take it back right away then Ed got one of his helpers to drive me to work so that I would not be late. During the day, Dave called me to let me know that everything had been taken care of and that I could pick it up after work. I was worried about the extra money that I was going to owe but I told him that I would be there after work to pick it up. As soon as I got there Ed came out to let me know that he had already made arrangements for helping me be able to make reasonable payments to cover the cost because he knew that I was on a very tight budget. Today, I brought my truck back in because the check engine light had come back on and the truck had been missing some and running rather rough. I was concerned because my inspection was coming up soon and I needed to make sure it was going to pass and I didn't want the missing to get worse. Once again, Dave, Ed and Yves made sure to take care of the issues and set me up with a reasonable payment option. Also, each time any work is done they ALWAYS wash my truck and shine it up!! Last but not least, I have dealt with many many car dealerships over the last 30 years. I have NEVER had this much positive customer service, knowledge, reliability, trustworthiness or sincere concern. I am 100% satisfied and highly recommend my NHCARS family!!