Niello BMW MINI

NOT TRUST WORTHY I was sent to pick up a car for a customer, that she had got online and was going to load it onto my trailer. When I had finished my report and gave i I was sent to pick up a car for a customer, that she had got online and was going to load it onto my trailer. When I had finished my report and gave it to the manager to sign, he said that i wrote that there were a lot of scratches on the car and chips on the windows. He wanted me not to write the damages on the Bill of Landing. The owner bought the car online and is expecting to get a car without damage. These guys are CROOKED and NOT telling the customes about the damages to the car. And If i didn't write the damages on the Bill of landing i would have to pay for them, cause the customer is expecting to get a car that is newly but used without damages. I HIGHLY DO NOT RECOMMEND YOU GUYS TO BUY ONLINE!!! GO IN PERSON!!! So called Managers Mark Swartz -General Sales Manager Since June 1999 Ken McEntire -Lot Supervisor Since October 1991 More

Best Car Buying Experience We've Had Kevin Powell at Niello Mini was the most comfortable car dealer we've dealt with. No pressure and patiently answered our sometimes redundant question Kevin Powell at Niello Mini was the most comfortable car dealer we've dealt with. No pressure and patiently answered our sometimes redundant questions. Listened to what we needed and wanted, showed us a ton of options, never tried to steer us away from our car-buying goals. We'll be back. More

Beware of the internet sales department!!! Very Crooked. Had a deal made through internet sales over phone. Called back and said had to take deal off table because of a mysterious scratch on front fender tha Had a deal made through internet sales over phone. Called back and said had to take deal off table because of a mysterious scratch on front fender that now needed to be repaired that was going to increase there cost. Asked him to send pic of scratch and he sent it through Snapchat, so as soon as you look at pic it is deleted.. Did not even look like same car. Tells me it is off to the body shop to be repaired. Calls back later same day to say it has miraculously been fixed and if I wanted to get back into the bidding at $500 dollars more than what we originated. Meanwhile, I now see the car all over Craigslist and other sites at Original asking price. It was like they where trying to keep me on the hook while seeking better offers. They whole experience at this dealership reeked of stench. Very crooked!!! More

Purchase New Mini. It was a great experience working with Kevin Powell. He did everything He could to make me and my wife happy to make the purchase of the New Mini. It was a great experience working with Kevin Powell. He did everything He could to make me and my wife happy to make the purchase of the New Mini. More

Great, friendly dealership Kevin Powell at Niello MINI was excellent. He helped me buy my first mini. Let's just say they will be my dealership for life. Great cars, great peopl Kevin Powell at Niello MINI was excellent. He helped me buy my first mini. Let's just say they will be my dealership for life. Great cars, great people, great service, and a beautiful showroom. More

Niello Mini ROCKS!!!! This is my first review. If I could rate my experience higher than a 5 STAR RATING, I “really” would. Kristen Long, Motoring Advisor @Niello MINI wa This is my first review. If I could rate my experience higher than a 5 STAR RATING, I “really” would. Kristen Long, Motoring Advisor @Niello MINI was absolutely amazing, from start to finish!!! She was extremely knowledgeable, personable, demonstrated exceptional customer service & remarkably helpful. I had been looking for a 2015 Ford Explorer for over a month, worked with multiple dealers, had terrible experiences. Decided to look into the MINI world upon the urging of my two teenage daughters & irrevocably, completely & utterly fell in love with a little grey 2015 four door MINI. Kristin, Alonzo & Jermaine had me out of there driving home in my new spectacular MINI in less than 3 hours from arriving to departing. Kristin explained all the features of the car twice to me (I was a little overwhelmed) & helped me program “everything” from my IPhone (music, phone contacts), ambiance lighting, etc…I have told all my friends, family & coworkers about my amazing experience with the Niello MINI on Auburn Blvd, hoping a few will join my MINI world & buy some Coopers. More

Fun Time We had a great time at the dealer. Upon our return for the second time around, Kevin Powell was a true professional in working with us. We enjoy We had a great time at the dealer. Upon our return for the second time around, Kevin Powell was a true professional in working with us. We enjoyed the facility and how well structured the building was made. Very good attitudes in their instructions. Looking forward to working with Niello. More

Great Dealership! I purchase a new 2015 Mini 4-door "S" from Niello Mini, in Sacramento, CA with the assistance of Kevin Powell, Motoring Advisor. It was simply the be I purchase a new 2015 Mini 4-door "S" from Niello Mini, in Sacramento, CA with the assistance of Kevin Powell, Motoring Advisor. It was simply the best car buying experience I have ever had. Kevin was smart, courteous, fast, and friendly. I highly recommend the dealership and Kevin Powell. You won't be disappointed. More

Best experience I've ever had with a car dealership. Matt Ryan and Kevin Powell have been the nicest, most accommodating people I've ever dealt with when buying a car. I felt none of the typical pushines Matt Ryan and Kevin Powell have been the nicest, most accommodating people I've ever dealt with when buying a car. I felt none of the typical pushiness or drive to sell me something I didn't want. Kevin was such a treat to work with, he has a great personality and incredible sense of humor, I instantly liked him and could tell by the banter, his collegues enjoyed working with him too. Craig Kersey was a pleasure and made the paperwork quick and easy. He asked all the required questions, gave clear explanations, I said yes or no and that was the end of it. I loved the no hassle, no pressure, whatever you want attitude. The atmosphere at Niello Mini is fun and comfortable and everyone there wants you to be happy with your purchase. I have told everyone I know what a superb experience I had. More