Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,194 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,194 reviews
May 23, 2025
I've had an outstanding experience at the Arden location. The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I co The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I couldn't be happier. I refuse to go anywhere else because Arden offers the best customer service and always delivers exceptional care. More
by REHNAZALI
Verified Customer
May 23, 2025
Niello is a superior dealer. Purchased my Volkswagen from Niello who provides Great service plus Outstanding staff customer service. Water Coffee plus Snacks and tv in the waiti Purchased my Volkswagen from Niello who provides Great service plus Outstanding staff customer service. Water Coffee plus Snacks and tv in the waiting room. Convenient Lyft drivers for annual checkupy More
by dp
May 23, 2025
Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you Grateful for the flexibility and communication. Keep up the great work. Thank you More
by TKRAIKER
Employees Worked With
May 23, 2025
Totally professional staff. Was greeted rigt away. Was there for an oil change and possible warranty issue. Both items were addressed and taken care of in a timely manner. Great Was greeted rigt away. Was there for an oil change and possible warranty issue. Both items were addressed and taken care of in a timely manner. Greatly appreciated. Keep up the good work. More
by ADDRIE
Employees Worked With
Jacob Smull
May 23, 2025
Excellent service! Everyone I interacted with was friendly, professional, and clearly knowledgeable in their field. Tevin, Logan, and Alex went above and beyond to make Everyone I interacted with was friendly, professional, and clearly knowledgeable in their field. Tevin, Logan, and Alex went above and beyond to make the car-buying experience smooth, enjoyable, and personalized to my needs. I truly appreciated their support and attention to detail. More
by T_REOLA5
May 23, 2025
Had a great experience getting my car serviced. Everyone was super friendly and professional, kept me updated, and got everything done quickly. My car is running great—definitely appreciate their s Everyone was super friendly and professional, kept me updated, and got everything done quickly. My car is running great—definitely appreciate their service team” More
by JenniferG
Employees Worked With
AJ Tomlinson
May 21, 2025
Ez process from start to finish no hassle plus recommendations for future needs good customer service recommendations for future needs good customer service More
by HS_HAWKINS
May 19, 2025
Being forced to write a review is pretty lame. Rather have not been forced to do so Rather have not been forced to do so More
by MARCUSGALLEGOS
May 18, 2025
Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More
by RACHARLEY57
Employees Worked With
May 17, 2025
Great service and trustworthy. Will return. Easy to find . Loved the carwash after service. Thanks Will return. Easy to find . Loved the carwash after service. Thanks More
by TONIRAIN50
Employees Worked With
