Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,220 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,220 reviews
May 15, 2025
I've been a fan of Niello Volkswagen for many years. I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The s I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The sales department has also been very helpful. Three years ago a small truck ran into me while I was stopped at a red light and totaled my lovely Passat. Everyone helped me get through with exceptional care in my purchase of my present car. I only had one week to get back on the road and Niello sales made my transition anxiety free. I'm still enjoying the Tiguan replacement and plan to keep all my auto care with Niello in the future. A.J. did a fine job advising and completing my recent experience. Thanks to all! More
by RFS1733
Verified Customer
May 14, 2025
Technician was professional. Service was faster than anticipated. Also, the sales attendant was helpful with looking at the ID VW bus. Service was faster than anticipated. Also, the sales attendant was helpful with looking at the ID VW bus. More
by Steve
Employees Worked With
May 14, 2025
All was good. The only thing that I am not fond of, and it happens at most dealers I’ve been too, is being offered all the extras when I say up front I don’t want The only thing that I am not fond of, and it happens at most dealers I’ve been too, is being offered all the extras when I say up front I don’t want the additional items. The experience was fine, and everyone was friendly. More
by JMATTSONTR250
May 13, 2025
Delivered as promised. I drove from the Bay Area and appreciated having the verbal details made over the phone match reality when I arrived. I drove from the Bay Area and appreciated having the verbal details made over the phone match reality when I arrived. More
by DAVEABRIGGS
May 12, 2025
Everyone was helpful and friendly, I was treated well. They did a great job on my car. They did a great job on my car. More
by JCiauri
Employees Worked With
May 11, 2025
process was fast and professional but i would have liked to pick the finance companies. to pick the finance companies. More
by ANTONIO4RED209
May 11, 2025
Nathan was awesome and I really appreciated him going above and beyond. The video he shot was the cherry on top and added such a personal touch! Thank you for working with me and making my experience TOP above and beyond. The video he shot was the cherry on top and added such a personal touch! Thank you for working with me and making my experience TOP NOTCH! More
by MRS_REGINA_BARBER
May 10, 2025
Ron Stevenson is the BEST! The requirement to submit at least fifteen words would cause me not to respond if Ron wasn’t so great….. The requirement to submit at least fifteen words would cause me not to respond if Ron wasn’t so great….. More
by roger.buschmann
Employees Worked With
May 10, 2025
Rod was great to work with once again. I wouldn't think of g o ingredients anywhere else to service my Touareg. I wouldn't think of g o ingredients anywhere else to service my Touareg. More
by Johnross1754
May 07, 2025
Great Service. Matt was super personable and easy to work with. Would definitely recommend to family and friends. Matt was super personable and easy to work with. Would definitely recommend to family and friends. More
by CBKROSADO
Employees Worked With
