Niello Volkswagen | Page 50

They made the car buying process, simple, easy and fast! This wasn’t the first car I’ve bought from Niello Volkswagen and it won’t be the last. This wasn’t the first car I’ve bought from Niello Volkswagen and it won’t be the last. More

Good overview of how to use the car. Very thorough. Took time to explain things. Very thorough. Took time to explain things. More

Brent provided excellent service. He welcomed me to the dealership, explained the process clearly, set expectations about the length of time my car would be in the service shop, and d He welcomed me to the dealership, explained the process clearly, set expectations about the length of time my car would be in the service shop, and delivered perfectly within that time frame. It’s a pleasure to do business with a company like Neillo that delivers what they promise, and has excellent staff like Brent, who make the entire experience a delight. More

Ray was friendly and listened. I was a pleasure dealing with Ray. He is very personable. I was a pleasure dealing with Ray. He is very personable. More

Neillo has always been great to deal with. Service department is always helpful and knowledgeable. Service tech Kernan was also diligent in making sure the issue with radio and controls worked Service department is always helpful and knowledgeable. Service tech Kernan was also diligent in making sure the issue with radio and controls worked as should. Repairs covered as under warrantied part. We thank everyone at Neillo! More

The dealership was not able to service my car even thought I bought it there. They had to send it out to another service center because my car was a chevy. But they did make arrangements to take it thought I bought it there. They had to send it out to another service center because my car was a chevy. But they did make arrangements to take it to the other service center so I didnt have to take in on my own. Sucks when you take off work for something like this. More

My service advisor, Matt was great. Kind and helpful. They have good communication via text and status tracker. Prices are pretty high, though. Kind and helpful. They have good communication via text and status tracker. Prices are pretty high, though. More

Jacob was beyond friendly and helpful! Made my experience seamless and had excellent communication. Great service Made my experience seamless and had excellent communication. Great service More

I've always liked this dealership and have purchased cars there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcom there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcoming and helpful as well. Yours is a very comfortable dealership to visit and buy a car. More

Nice folks. They squeezed my car in when another repair shop failed to diagnose a coolant leak. Niello misdiagnosed the problem at first, but corrected the pro They squeezed my car in when another repair shop failed to diagnose a coolant leak. Niello misdiagnosed the problem at first, but corrected the problem. I had to rent a car for a week, and like everything else, repair costs have skyrocketed. But they are nice to work with and the car is fixed. More