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Niello Volkswagen
Sacramento, CA
1,182 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,182 reviews
October 24, 2023
I cant say enough about Jose and all of his help and his knowledge about my vehicle. He is a true asset to VW and I will be referring people to him and your dealer ship . Thank you so much for everything an knowledge about my vehicle. He is a true asset to VW and I will be referring people to him and your dealer ship . Thank you so much for everything and I look forward to seeing all my new friends in the future. More
by SHEEHANMAR27
Verified Customer
October 24, 2023
Customer service is excellent at this dealership. Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professi Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professional at the same time! He is a great asset for Neillo. More
by sunnystruck
Employees Worked With
October 23, 2023
They have a lot of inventory and knowledgeable staff. Some are pushy some are not. One sales agent tried to up sell me, the other did not. Would gladly work with Jose again. Some are pushy some are not. One sales agent tried to up sell me, the other did not. Would gladly work with Jose again. More
by COLINL
October 22, 2023
This was my first experience at this dealership and I was amazed at the customer service I received. From the first phone call to my vehicle pick up, they kept me informed and were extremely thorough in lett amazed at the customer service I received. From the first phone call to my vehicle pick up, they kept me informed and were extremely thorough in letting me know what was done as well as additional items they found that will need to be done. Pictures were provided for all the items. Very professional and helpful. Ron was great! Very knowledgeable and friendly. Would recommend them to everyone. More
by David@hhpools.com
October 21, 2023
Every moment of service from start to finish has been above and beyond my expectations! above and beyond my expectations! More
by kennyrkim
Employees Worked With
Other Employees :
It’s 5-star care and service at Neillo VW from my experience.
October 21, 2023
Awesome customer service. Explains things clearly and keeps customer aware of service progress. Complimentary Lyft to and from the dealership. Explains things clearly and keeps customer aware of service progress. Complimentary Lyft to and from the dealership. More
by carraher
Employees Worked With
October 20, 2023
Matt was very communicative about the entire process. He was very helpful. Was great at updating me throughout the entire thing. He was very helpful. Was great at updating me throughout the entire thing. More
by a_Davis93
Employees Worked With
October 19, 2023
Everyone is friendly and helpful. The waiting room and coffee are welcome. The service was done on time. The waiting room and coffee are welcome. The service was done on time. More
by ramjunken
Employees Worked With
October 19, 2023
They fixed our car before I expected. Our service manager explained everything to us. The facility is clean although a bit congested. Will continue to come back. Our service manager explained everything to us. The facility is clean although a bit congested. Will continue to come back. More
by Jane_B
