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Niello Volkswagen

Sacramento, CA

4.8
1,219 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,219 reviews

November 09, 2023

I have serviced 4 separate cars with Niello VW. All have been good experiences. EVs are still new and I am willing to work along with service to iron out the bugs, no pun intended. More

by danilko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
Nov 09, 2023 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 09, 2023

Khaled Jamal was my sales person. He was outstanding! Everyone I communicated with were exceptionally professional. Jose was hands down the most experienced and informative per More

by CHEEKYTLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
Nov 09, 2023 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Khaled and Jose here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 08, 2023

The general manager "Scott" was supper helpful as well. He didn't have to help customers as he has service reps to do that work. He took the time to help us understand the settings better. More

by syeisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 08, 2023

Super helpful and professional environment. I got the car i wanted with great assistance thanks More

by CLUGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Vail, Brandon Balassi, Jose Vasquez
Nov 08, 2023 -

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 07, 2023

Very professional and efficient dealership. I would highly recommend them to all of my friends. More

by MZUNICH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry in sales and Alex in finance
Nov 08, 2023 -

Niello Volkswagen responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 06, 2023

Logan was very helpful and provided us options with our transaction, and understood what we needed. More

by JOEY_GOLAMCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Niello Volkswagen responded

Thank you, Joey! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 05, 2023

Every time I visit, I feel like a valued customer! I love that I can find out the status of my car through email, text, or phone call. More

by czoogal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
Nov 05, 2023 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 04, 2023

Excellent service and communication. All online communication was fast and reliable. Fast and easy check-in and check-out. More

by DR_EBERHARD.LANGE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 02, 2023

Very nice and helped me throughout the process of leasing a car as this was my first time. More

by ABDIANAMERCEDES00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Vail, Michael Ellis
Nov 02, 2023 -

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Niello Volkswagen are glad to have you as a customer. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 01, 2023

No hassle purchase. My second VW from Niello and my third over all. Great professionals More

by RICHARDHVAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ok, Michael Ellis, Jose Vasquez
Nov 01, 2023 -

Niello Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Richard, for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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