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Niello Volkswagen
Sacramento, CA
1,179 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,179 reviews
October 16, 2023
Vincent and the rest of the team made this transaction seamless and fantastic. This is my fourth vehicle with Niello and I’m so happy each and every time we’ve had an experience. If you want great experie seamless and fantastic. This is my fourth vehicle with Niello and I’m so happy each and every time we’ve had an experience. If you want great experience, go see Vincent and the rest of the team at Niello Volkswagen. More
by KEDRIANBROWN
Verified CustomerEmployees Worked With
Vincent Vail
October 16, 2023
I am very much satisfied business with Niello. I hope the service will continue for long period with my car life. I hope the service will continue for long period with my car life. More
by OVERTHERAINBOW1226
October 15, 2023
Very good dealer. They did good deal on new car. Recommend for everyone. Thank you They did good deal on new car. Recommend for everyone. Thank you More
by FALENDYSH.RUSLAN
October 14, 2023
Awesome ! Swift service, Daijah very professional, friendly, great personality! An asset to the Niello Team! My sapphire blue Jetta serviced in record t Swift service, Daijah very professional, friendly, great personality! An asset to the Niello Team! My sapphire blue Jetta serviced in record time! Peace of Mind, confident in the superior service by Niello! Thanks to your team! More
by HASTINGSM63
Employees Worked With
Daijah Marsh-Macias
October 13, 2023
Very good customer service. Unfortunately, the part required to fix my car that is under warranty is back ordered with no ship date known. It's been over a month and no call fro Unfortunately, the part required to fix my car that is under warranty is back ordered with no ship date known. It's been over a month and no call from them regarding the status. I called yesterday and was told that they don't know when my replacement steering wheel is coming in on a 2022 Tiguan R-Line that I leased brand new? The faulty sensor goes off at least 10-15 times a day while driving with a very loud ding sound that makes driving a new car less than to be desired. There is no way to turn it off and in my opinion it's something faulty like this that could cause an accident while driving. Sometimes I get a very loud ding every few seconds that lasts all day. The dealership knows this. That is my reason for 3 stars about Niello at this time. Well see when the steering wheel gets fixed. Already spoke to an attorney about the lemon law and they believe this may end up falling into this category. We'll see.... More
by SCHWARTZA1728
Employees Worked With
Daijah Marsh-Macias
October 12, 2023
"Confident" is how I feel about having your service department service my vehicle. I know when my car is ready it will perform like new. department service my vehicle. I know when my car is ready it will perform like new. More
by dpacka1
Employees Worked With
October 10, 2023
Thank you for your help and for making a stressful situation (replacing a car totaled by a hit and run driver) as calm and efficient as possible. situation (replacing a car totaled by a hit and run driver) as calm and efficient as possible. More
by LISCTESTA
October 10, 2023
Amazing customer care and experience all the way through! I returned a lease and leased another vehicle. The process was smooth and seamless from start to finish. Top notch experience with Logan Koss who a I returned a lease and leased another vehicle. The process was smooth and seamless from start to finish. Top notch experience with Logan Koss who answered all of my questions and made the experience super easy and stress free! Thank you! More
by KAVRIKJENNIFER
October 09, 2023
I didn’t work with Brandon. I worked with Cesar, Alex, and Carlos. From the moment of seeing the car online, scheduling to view and test drive it (I live out in Santa Cruz) to t I worked with Cesar, Alex, and Carlos. From the moment of seeing the car online, scheduling to view and test drive it (I live out in Santa Cruz) to then viewing it - this team stayed after hours!! I got there at 5 (they close at 6) and these three stayed until 8:45pm closing this deal!! I got a remarkable crosstrek (2021) with GREAT/ Low mileage for a good price. The sale wasn’t at all pushy; this team met me where I was at and provided me a calm and collected sales experience. Thank you! If I or friends ever need a new car, I’ll be recommending this dealership! More
by AMABBOTT95
