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Niello Volkswagen

Sacramento, CA

4.8
1,333 Reviews

2701 Arden Way

Sacramento, CA

95825

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1,333 Reviews of Niello Volkswagen

June 27, 2025

Great service and great personal customer service from Ron Stevenson. Thank you so much for taking such good care of me and my car ! I will definitely recommend Neillo VW ! More

by J8anderson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson, Brandon Lamb
Jun 27, 2025 -

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 26, 2025

Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

by MARQUEZJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Steve Timmel
Jun 26, 2025 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 26, 2025

Fast, friendly and professional service. Thanks AJ and his team for the above and beyond help. More

by LADDAWAN.DEPATTARAKUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
Jun 26, 2025 -

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 25, 2025

Service was timely and done before appointed time. Wainting area was comfy and they offered me a water. More

by ttommytuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson, Brandon Lamb
Jun 25, 2025 -

Niello Volkswagen responded

Tommy, thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 21, 2025

Absolutely the best experience I ever had any dealership. Team at Niello is awesome. The Dealership is clean, and comfortable. Andrew was fabulous, we got to know each during the process and it helps that we More

by DENNISTYLERPHOTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Hurlimann, Louis Phan, Andrew Hammond, Pleajur Bryant
Jun 21, 2025 -

Niello Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

June 20, 2025

They are great at explaining what services your carneeds and why. I like how they continually text you while servicing your auto letting you know how everything is going. More

by bratbabyy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Manzanilla
Jun 20, 2025 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 19, 2025

As always, excellent service received from Niello Volkswagen. Ron was so kind & understanding during this difficult time for me. Will always appreciate Niello's service as they always manage to keep More

by AAAUTOBODYAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Soriano, Ronald Stevenson
Jun 19, 2025 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 19, 2025

Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

by donna.lunardini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Steve Timmel
Jun 19, 2025 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 18, 2025

I appreciate Niello VW and Matthew for resolving a code/fault error with our 2014 passsat. We were able to get the issue resolved in a timely manner. More

by AFISHER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
Jun 18, 2025 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 18, 2025

Ray was amazing. No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the inc More

by CHRISIOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson, Raymond Moreno, Matthew Wirth, Louis Phan
Jun 18, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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