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Niello Volkswagen

Sacramento, CA

4.8
1,333 Reviews

2701 Arden Way

Sacramento, CA

95825

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1,333 Reviews of Niello Volkswagen

July 12, 2023

My two year inspection was done perfectly from the time I walked in the door until I picked up my car at the time I expected it. I was surprised that there was no charge for replacing the cabin filter as man More

by caterpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
Jul 20, 2023 -

Niello Volkswagen responded

Thank you so much for taking the time to write such a nice review. We always want to go the extra mile and ensure all of your needs are met! Please don't hesitate to reach out to us if we can assist further!

July 12, 2023

My experience was excellent, and I felt confident in the work that was done the future work recommendations from Travis. More

by COCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
July 11, 2023

Both service reps were outstanding and a pleasure to deal with. Will definately return with all our future needs. Thanks, More

by TEEMEX08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
July 11, 2023

The staff is always polite and helpful, even once when I didn’t have an appointment! More

by Csmith7410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
July 11, 2023

Not impressed with service department. Expected better communication and effort from service department. I feel as though they did not attempt to work with warranty company in order to bil More

by RNSUMIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Bybee, Daijah Marsh-Macias
July 10, 2023

Knew what we wanted. Test drove it, and bought it. Everything went fairly fast--It takes time. Did a trade in, fast and fair price. More

by MNL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss, Brandon Balassi
July 10, 2023

Everyone is so friendly and helpful. Usually takes hours to buy a car and the wait to sign the final papers. Not this place, very fast More

by MIKE@BRANDMEBUDDY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano, Michael Ellis, Khaled Jamal, Jose Vasquez
July 09, 2023

Great patients and really helps us understand the buying process. Even when he didn’t have the answer he reached out to his peers to make sure it was covered. More

by ANTHONY.VIVEIROS77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan was the sales guy first name , Brandon Tripp, Will Gwaltney III, Daniel Gullahorn
July 07, 2023

Great car buying experience! Patient, low-pressure, friendly, and fair. I would but from them again. More

by elliotgoodrich5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson, Brandon Tripp, Brandon Balassi
July 07, 2023

Mr terry was great very friendly and knowledgeable. He made sure I understood everything and and explained in great detail everything I needed to know. 10/10 service. More

by LAVELLEJMUSIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will in finance and Mr. Terry on the sales floor , Brandon Balassi
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