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Niello Volkswagen

Sacramento, CA

4.8
1,333 Reviews
Call Dealership (916) 359-9927
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2701 Arden Way

Sacramento, CA

95825

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1,333 Reviews of Niello Volkswagen

July 07, 2023

Good experience all around. The window problem was not fixed . All others were fine thanks More

by strand.eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
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July 07, 2023

This dealer ship has been there for me very helpful and knowledgeable courteous and kind More

by CLJJONES.25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
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July 06, 2023

Thorough and courteous staff willing to answer all questions. Would recommend Nello to all my friends. More

by DENNISBUCHALSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano, Will Gwaltney III, Jose Vasquez, Daniel Gullahorn
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July 06, 2023

I would like to thank Brandon for his patience and help with my SUV purchase. More

by CARLAITKIN
Recommend Dealer
Yes
Employees Worked With
Brandon Balassi
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July 05, 2023

It has been a pleasure to have my car serviced by the Niello Volkswagen staff.Matt Wirth has been exceptional. He encourages my questions in a patient manner and explains how to use the newer technology More

by barbarajeanweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel
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Jul 20, 2023 -

Niello Volkswagen responded

Matt is an awesome member of the team and his work always reflects it! Please let us know if we can help with any of your sales, service, or parts needs in the future. Thank you for the review!

July 05, 2023

Red carpet Ray with the best Garfield meant we have ever had he looked after every detail. The whole process was pleasurable and Alex the finance person was equally as helpful and knowledgeable. I especiall More

by PHOGAN8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
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July 05, 2023

I found the folks at Niello were straightforward and professional in their dealings with me. No major pressure to buy More

by TRBHAZZARD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Tripp, Carlos Alvarenga, Alexander Hurlimann
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July 03, 2023

I really had a good experience with this dealership. The sales reps went above and beyond and answered a lot of questions before I came in and even texted pictures of the car we were interested in. More

by DAYNASAUR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Vail, Jose Soriano, Michael Ellis
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Jul 12, 2023 -

Niello Volkswagen responded

Dayna, Thanks so much for the great review and for choosing Niello Volkswagen. We’re here for you anytime!

July 03, 2023

The Service Department personnel and customer service is outstanding as evidenced by my responses to the survey questions. More

by eric.mische
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee, Brandon Lamb
Print
Jul 12, 2023 -

Niello Volkswagen responded

Thank you for the positive review, Eric! We appreciate your feedback and hope to see you again soon.

July 02, 2023

Great people to deal with . Logan made it uncomplicated and easy. I went in expecting the typical dealership experience, but was surprised it was not. I would recommend! More

by SERGIOAGOMEZ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
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