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Niello Volkswagen

Sacramento, CA

4.8
1,333 Reviews
Call Dealership (916) 359-9927
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2701 Arden Way

Sacramento, CA

95825

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1,333 Reviews of Niello Volkswagen

July 02, 2023

Had my atlas in to fix an issue with the passenger air bag. It took over a day and I was offered a loaner. Brent was great and kept me informed along the way. The loaner was great but happy to have my car More

by lamoraga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
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Jul 07, 2023 -

Niello Volkswagen responded

Thanks for taking the time to share your 5-star experience with us. We'll let Brett know how much you appreciated him keeping you in the loop. Happy driving!

July 02, 2023

Stephen is very helpful, friendly, and responsive. He answered all our questions. I am very happy with his service. More

by THUANDANGY2K
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
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July 01, 2023

After having a bad experience with a Vw dealer in Montana, Niello VW made us love our car again. Great service, communications and friendly competent work. More

by rob71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
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July 01, 2023

Brandon is very helpful man Thanks to him for his help , i wish all dealers to have employees like him More

by edomanz
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
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July 01, 2023

Ron is an individual of integrity. I appreciate how he explains things about my automobile. More

by RuthGonzales5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
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Jul 07, 2023 -

Niello Volkswagen responded

Isn't Ron great? We'll be sure to share your kind words with him so he knows how much you appreciated his communication and integrity. See you next time!

July 01, 2023

Service for recall took a bit longer than expected but they kept me informed. Comfortable waiting area made the wait pleasant. More

by alclin
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
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June 30, 2023

thank you very much for the quality service ! It was very nice to see how you did everything possible to make us satisfied. More

by VNEMCHINOVUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson, Raymond Moreno, Brandon Tripp
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June 30, 2023

The niello dealerships are the beat to go to. Friendliest staff, good quality new and used vehicles, and comfortable waiting chairs. More

by ILIASVALENTINE4
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Havard
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June 29, 2023

My visit was great. The maintenance team and Ron are kind and very efficient. My Lyft drivers provided were awesome too! More

by alexandriaaviles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron
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June 28, 2023

Excellent customer service. comfortable waiting area. Make feel like they care for their cutimers. happy for both rides. More

by samkolakaluri
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Thomas
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