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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
671 Reviews

671 Reviews of Niello Volvo of Sacramento - Service Center

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June 18, 2023

From the first contact with Michelle and then to be assisted by Shaun, our interaction with the outstanding reps at Niello of Sac was wonderful, thank you. More

by KMSHARRAR41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and Shaun 5 stars
June 18, 2023

Matt is awesome and has great communication skills. We’ve had some interesting things happen with our xc90 over the past 5 years, but Matt is always there to help and make it right. More

by patrick.choate22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
June 18, 2023

very knowledgeable, and helpful. Went over all the issues with the car and what to do in the future as well More

by IDEANF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Prasad
June 18, 2023

Service staff is friendly, knowledgeable and always helpful when explaining any service options. We wouldn’t take our car anywhere else. More

by dese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

That means so much to us! We truly appreciate your loyal business and we hope to see you again soon!

June 18, 2023

Great service, very friendly environment . I was very satisfied with the information provided about the vehicle More

by CARRILLONSA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cullivan
June 18, 2023

Classy and reliable. I don't feel like 15 word minimum limit for this. Please stop. More

by SMELARKEYTHOMAS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
June 18, 2023

Matt is always so helpful. He goes over everything that will be done and recommendations. More

by CHERIEANDJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffries
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Matt on the team. Thank you so much for taking the time to share your experience and don't hesitate to reach out if there's anything else we can do for you.

June 17, 2023

Great customer service, always get me in/out within a day (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he ne More

by VXC70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
June 17, 2023

My experience with my service was great. Matt was out and Amy picked up the baton. I was very happy as they were short handed but didn’t miss a beat. Even when I came to pick it up, Rick hel More

by rapsylvester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott, Rick
June 17, 2023

Matt continues to provide excellent service and attention to detail when it comes to figuring out what my car needs. More

by camillevb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
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